Question about Sharp BDHP20U Blu-Ray Player

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Door won't open

Just opened up my player and I can't even get the door to open and try to play a disk. it seems to make a funny noise and the two circle lights come on then it just shuts down. Thing has never been used. any ideas how to fix this problem

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  • may jones Mar 27, 2009

    I tried this solution. Perhaps I didn't do it correctly. I removed the screws from the cover. I removed the 2 screws from the base and the 2 screws from off the inside side of the unit.I then removed the 2 screws from the outside side of the unit. I powered the player up. I Made several attempts to open the carriage with the remote and manually, to no avail.

    If you have any other ideas please email them to me at
    Thank you very much, Mary Jones



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Those kind of problems just require that the door open one time. However, to do that you will have to take the cover off the player with the power off of course. Once you have take the cover off ( only a few screws ) you will be able to see the disk player well enough to see the back part of it. There are two ways you can do this, first, is to power the player back on, press the power button on. Then when you press the open door button or use your remote whichever, have your finger on the very back end of the carriage that holds the disk and push to the front gently as it tries to open the door, you will know because you will hear a short click from a relay. If you cannot open it after a couple of tries then power it off again and unplug it. There are only four screws that hold the disc player part in itself. Take those four screw off so you can lift it far enough to get to the bottom front of the disc player. Once you can do that, without the power on, there is a white neoprene part that moves from left to right or right to left to open and close the door. You will be able to see it and you can manually slide the part to whichever side it will move and that will open the door. You can gently push the door back closed and open it again a few times. Then place the disc player back in place with the screws in and power it up and open the door with the remote or button. It should open. What happens is that depending on how long the player has set on a wharehouse shelf or just around even if it is new, the lithium grease that they use for the moving parts dries out and it needs a little push and use to work properly again. Let me know if I can help in any other way.

Posted on Feb 09, 2009


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