Question about Microsoft Xbox 360 Console

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Disk jammed in console

My son's Xbox 360 put in a disc and it did not enter the tray correctly and it jammed in the console.

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  • Anonymous Apr 19, 2009

    i have the same problem ive tryind your idea but i got pist case i wouldnt read and i shoved it in now i cant get it open someone help!!!!

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  • 19 Answers

Remove the Faceplate by prying your fingernails into the bottom of your faceplate and pulling up. After removing the faceplate try ejecting the disk again. If it still does not eject. Straighten a paperclip and use the manual eject hole under the disk tray. Do not force anything. just push in the clip and pull the disk tray gently. Good luck. Make sure to remove your disk before sending it in for repairs because they will not send any disks back with the console.

Posted on Feb 09, 2009

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My xbox 360, has a problem i put in a new clean disk(game) into the xbox . it is a xbox 360 game and every time i put in a new clean disk the xbox says (open tray)


The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out.

The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

If you click into the following U.S. based website, you can find more information about this issue, the parts to fix it yourself and you can also send your XBox 360 to them to have it repaired:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_13.jpg

Jun 21, 2011 | Microsoft Xbox 360 Console

2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

ad5432ec-f679-46a7-a780-a1a001b0a325.jpg

Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

The xbox 360 elites keeps on saying open tray when trying to play


1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive

Feb 09, 2010 | Microsoft Xbox 360 Console

2 Answers

Hi, my son's xbox 360 will not read disk and we have cleaned it. last nite the kids were playing and accidently jammed the tray it would not open nor close my husband finally fixed it to where it opens and...


This is fixable, if the unit is not very old it may still be fixable for free actually. Regardless you are going to need to call Microsoft as the DVD drive in the 360 has failed. Their number is 1-800-4-My-Xbox

Oct 20, 2009 | Microsoft Xbox 360 Console

3 Answers

When i put an xobx 360 disc in it says to open tray


Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer

DVD Drive malfunction


Hi,

i cant see any real serious damage being caused by inserting 2 discs, however we are talking about the xbox 360 here and the disc drives have had many problems amungst all xbox versions.

Regardless of your warrenty the xbox repair center should fix your xbox free of charge for you providing you dont tell them that your son may of caused the problem. because whether he did or not, they will assume he did.

It could just be a coincidence this happened when the 2 discs were inserted or it could of actually caused the problem.

if you really want to try and fix this yourself, check the dvd drive and make sure that the spindles center and the top disc latching part are correctly alligned.

the top part should be loose and will move freely, the main lower spindle near the laser should not spin so freely and if you spin it you shoul dbe able to feel if it is firmly attached to the motor or not.

Hope This Helps

Anthony Kinson

Apr 21, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


When your son knocked the console over, he may have broke a component connecting to the disk drive, especially if the console was on.

Apr 11, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Send the unit back to Microsoft for warranty repair.
Call 1-800- 4MY XBOX to set it up.

Mar 24, 2008 | Microsoft Xbox 360 Console

3 Answers

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Did you try using a cd lens cleaner in the XBox 360 dvd drive? Check the cds that they are not scratched, and you could have your son try the discs in another XBox 360.

Nov 06, 2007 | Microsoft Xbox 360 Console

3 Answers

Xbox 360


tap on right above the drive if a tap doesn't work just hit a little harder mine does it every now and then it will pop open

Aug 25, 2007 | Microsoft Xbox 360 Console

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