The drum in my washer has an excessive amount of play you can move it several inches in either direction however all top straps are secure and i can see nothing on the bottom lose or broken ? ge washer mod # WLRR417OG1WW
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Re: WASHER DRUM PROBLEM EXCESSICE MOVEMONT
Have you checked the drum bearing? The bearing is on the very bottom attached to the drum. If this bearing has broken it will allow for excessive play in the drum, Also make sure every bolt is secure and tight
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Move the drum around by hand and listen carefully. There should be no loose bits or rattling, if there are it is possible that something has slipped in between the drums.
It sounds as if the drum bearing may be failing. Grip the inner drum and move it up and down at the front while feeling for play relative to the outer drum. i.e hold outer drum and lift inner drum relative to where you are holding. There should be virtually no play.
The drum should not need balancing, but the washer should be level in all directions. If the washer is level, but vibrates excessively during spin cycle, you may need to replace the springs. There is a set of suspension springs which act as shock absorbers. When these wear out the washer will bounce across the floor unless the clothes are 100% balanced in the washer.
Sadly, the answer to your question isno, it's not normal. In fact as soon as I saw the first sentence of your problem, I guessed the rest. The wheel should have no play at all and the drum and wheel move together on a sprung mechanism. The reason that the wheel is loose is because the bearings in the drum (That sit directly behind the centre of the wheel) are worn out. To be sure that this is the problem, open the front of the machine and pinch with your thumb on the outer (static) cylinder of the drum and your forefinger on the drum that spins. There should be no play here whatsoever. I suspect that you will see the best part of a quarter of an inch of play and pinching as I describe will make a nasty little clunk at the same time. The other classic sign (though not always there) is that there is a tiny amount of water leakage from the bearing at the centre spindle of the wheel. The reason the belt comes off is because the wheel is unstable on the worn out bearing.
Some machines can have their bearings replaced by a competent DIY-er, but many require a specila tool to extract the damaged bearing and press the new one into the housing. I imagine that a call to your local supplier will reveal which of these actions is possible for your machine, but either way, this is going to be a real pain. It's a drum out job and that's not fun if you have never done it before (I do occasionally, and I still don't have any fun!).
You will need to replace the inner basket and front outer tub assembly. Likely, the spider on the inner basket (drum bracket) has broken which is causing it to be loose and rubbing on the inside of the outer tub. This can be verified by checking for excessive play of the inner basket (hold the front of the inner basket and check for play by moving it up and down). It's not a cheap repair unfortunately. Be sure to always use a small amount (2 tablespoons for a full load) of HE (high efficiency) detergent to prevent future build up which could cause corrosion of the tub spider.