Question about Xerox WorkCentre M-24 Color Copier

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I am too stupid to print an envelope

Printing envelopes with Word...

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No, your not. The M24 has to be the hardest machine on earth to print an envelope on, It is the biggest headache I have ever seen in printing. Here are the instructions and good luck.

NOTE: The PCL driver is the only driver supported for printing envelopes. There is no support for printing to envelopes using the Adobe PostScript® printer driver. It is necessary to complete all steps to successfully print envelopes.

NOTE: If printing through a server, changes to the driver must be made at the server level.

To set up the custom size paper for the printer:

NOTE: The setup of the custom size paper is a one-time step. Once the custom size is setup it remains an available paper size until it is changed.

  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on your printer and select [Properties] from the menu. The Printer Properties window will be displayed.

    NOTE: Use the custom size paper in the printer driver when printing within an application.

  3. Select the [Configuration] tab.
  4. Select [Bypass Feed Orientation] and make sure it is set to Portrait in order to feed the envelopes long edge feed (LEF).
  5. Select [Custom Paper Size].
  6. Select one of the five custom sizes.

    NOTE: There are five custom sizes that can be set up for use in the printer driver properties. Custom Paper Size can be given an individual name by selecting [Name]and typing the name for the custom size, such as, envelope. The name will then appear as an option in output size.

    Three types of envelopes are supported:
Type for Envelope Metric Size Imperial Size Monarch 98.4 mm x 191 mm 3.9 x 7.5 Inch Commercial #10 105 mm x 241 mm 4 x 9.5 Inch DL 110 mm x 220 mm 4 x 8.6 Inch
  1. Enter the short edge and long edge values for the envelope size you are using. The driver will now show the new custom size as one of the choices in Output Size.
  2. Click [OK].
To set your printing preferences for the printer:
  1. At the workstation, click on [Start], point to [Settings], then select [Printers].
  2. Right-click on the printer you want to print envelopes and select [Properties] from the menu that will be displayed.
  3. Select [Printing Preferences].
  4. Select [Tray 5] (Bypass) for the Paper Source.
  5. Select [Heavyweight 2 (170-220 g/m²)] for the Paper Type.
  6. Select the custom size you created for envelopes for the Output Size.
  7. Click [OK] twice to exit the Printing Preferences and the Properties windows.
To print envelopes at the workstation using Microsoft Word®:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Print] from the menu. The Printer window will be displayed.
  4. Select the printer that you will use to print the envelopes. This printer will use the same driver where you defined the custom paper size.
  5. Select [Close].

    NOTE:If you do not select the correct driver you will not be able to select the correct paper size in Page Setup.
To print envelopes at the workstation using Microsoft Word Page Setup:
  1. Open your Word application.
  2. Select [File] on the top left of the toolbar.
  3. Select [Page Setup] from the menu. The Page Setup window will be displayed.
  4. Select the [Paper Size] tab.
  5. Use the paper size pull-down to select the paper size you defined in the driver. The paper size will be listed by the name you gave it in the driver setup. The default will be custom 1, 2, 3, 4 or 5.
  6. Make sure the orientation is set to Landscape and select [OK]. At this point edit the page with the information you want printed on the envelope.
  7. Select [File] from the toolbar.
  8. Select [Print].
To load envelopes at the printer:

Load the envelopes into Paper Tray 5 (Bypass Tray). The orientation needs to be long edge feed (LEF) with the flap closed and the flap side at the lead edge, and the print side facing down. The printer is now set to print on the envelope.

NOTE: Load a maximum of 10 envelopes into Tray 5 (Bypass Tray) at a time. You may be able to fit a few more depending on the envelope's thickness but do not exceed the max fill line on the tray. The envelope may wrinkle depending on its weight and stiffness. The machine is not designed to handle high-capacity production envelope printing.
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Posted on Feb 09, 2009

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