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Firstly, ensure that the memory card is correctly slotted in fully until you hear a faint click. [the card can be removed by simply pressing/clicking it back out again]. the memory card icon should appear at the very top of the phone's screen.
In the event that you have done that, to save files to the memory card, go to:
Then select which items you wish to be saved to the memory card in future;
For example, select 'Camera', then scroll down to and select 'memory card', and press save.
Do this for each form of media, from the 'default memory' list, that you wish to save to the memory card.
got same phone - recently having probs to download photos using software, but worked out the memory card: its the tine one which you put into bottom right hand side of ur phone..you can save ur photos onto that - then take card out, put into the micro SD Adapter that came with ur pack, and put that into cardreader - and that works for me to download photos.