An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Burneer wont stay light afer lighting
You can test all the parts with a multi meter, My only concern is that the thermocouple you got is either not the right one, or it is wired wrong and the wires may need to just be switched around, if that doesnt work then take a multimeter and check for voltage at the Limit switch (thermo disc) and see what you get, you can also check to coninuity at the limit switch if it is opened or closed, if it is closed replace if it is open then it is still good
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if holding the button down for one minute. and then release it and it stays on for about 5 seconds, the thermal coupling is bad. if bad, it will shut off gas supply to burner, for a safety precaution. good-day !
Remove front cover,or just lower section if you can. they usually just need to be lifted up about an inch or so and pulled out. However some have covers that snap in place. After you remove cover locate gas valve. It should have a control knob on top with markings for on, off, and pilot. Set control to pilot. Follow lines from gas valve to burner compartment, one goes to main burner one ,small copper colored line is the thermocouple, other line is the pilot. Turn thermostat down as far as it will go. Make sure gas supply valve in line to heater is on and then depress pilot control , when you have pilot control depressed have a match or other small flame source close to pilot assembly. If it lights then hold down on pilot control for a couple of mins. Slowly release pilot control and if it stays lit turn gas control to on. Turn thermostat up to call for heat and burner should light. If pilot doesn't stay lit when you release pilot control then try again holding pilot down longer. If it still won't stay lit then thermocouple will need replace. Good luck. Thanks
I'm assuming you're referring to a gas burner that supplements the heat pump. If the burner lights at all, The ignition system is working. If you need to reset it for it to relight, I would suspect the thermocouple. It detects the flame to prevent gas from pouring out of an unlit burner. If it malfunctions, the control thinks the burner didn't light and shuts down for safety.
Ok the way this system works is from a pressure and flow switch. The pressure switch picks up the slight drop in pressure when the hot side water is turned on then turns on the burner. The flow switch measures the amount of water flowing and adjusts the size of the burner to the amount of water flow. So a couple different things might be happening. The flow switch might be sticking causing the water heater to throttle down the burner but not off when the water flow is off. Or the gas control valve might be by-passing gas when off causing the burner to stay on even when the demand is off. Run the hot water on high demand then turn the water off. If the burner is still on try banging on the water heater with your hand and see if the burner shuts off completely. If it does the gas control valve might be by-passing. You would also need to check and see if the pressure/flow switch is giving any voltage signal changes when the water flow is off. These tankless water heaters are more comlplicated to work on than a standard water heater and you may need a professional's help...good luck
You shut off the gas.
Shut off the power.
Remove the gas valve and burner assembly.
After cleaning and reassembly you must purge the system and use a gas leak detecting soap to verify no leaks before turning on the power.
I called Nexgrill technical support at 1-800-913-8999. They are sending me a new thermo couple to keep the valve open when ignited - so the patio heater will stay on. I needed to give them the serial number (inside the propane tank door) and fax them a copy of the receipt.