Question about Acer NSK8458AN Keyboard
Suddenly the keyboard stoped responding. The windows operating system is booting up fine but cusror is frozen on middle of the windows welcome screen and doesn't move. I tried every thing even trying to go to setup screen to choose safe mode using F2 or F12 but when I go there no key is working. Tried connecting the notebook to another external keyboard but that didn't work either. Please HELP, the laptop is only 2 yrs old and I am surprised to have this issue. Please tell me what should I do.
I this problem too and used a plug and play keyboard, but the laptop keyboard keeps getting stuck, and i need to know what to do about that?
Posted on Jan 28, 2010
this is a common fault in the acer aspire 5100 series, also in few other series, 3102wlmi, I have it here. same issue as you. I ordered a new keyboard for it but Haven't tried it yet. unlikely to solve the problem. I beleave the issue is on the motherboard.
Touchpad and keyboard are dead on my 3102 also. I will try the new keyboard on Thursday and get back to you if it solved the problem.
possibly the only fix that can be performed at home is to replace the whole board, most computer repair shops will also just replace the motherboard.
it will require a close inspection on the motherboard, have you already contacted acer? I think the price of a new motherboard at www.acerparts.com is around 200-500 usd I haven't checked myself.
Posted on Feb 09, 2009
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Posted on Jan 02, 2017
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you possibly have a spyware infection, (like a virus)
if you reboot and have the same problems, then try booting into safe mode, if keyboard still locked up, try using an external keyboard (to test your system), if the external keybard works then it may just be that your keyboard is broken (and needs replacing)
Oct 17, 2007 | Acer Aspire 5100 Notebook
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