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If you have a color printer then you will need to change text color to print color or add a color image. If this doesn't work, please supply type of printer and any other information you can about the file.
Hi, Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing. Unless you have selected "print in black & white only" your printer will "mix" the coloured inks with the black, also check the printer options to ensure you are not using the photographic quality as this will use inks very rapidly. You need to consider a couple of things, firstly the official line: Epson (and all other inkjet manufacturers) do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. The 2nd unofficial line is that it is a win-win situation for manufacturers. Firstly they get to cut down on costly warranty call outs for blocked heads (replacement printers, technician manhours, etc) and secondly they get to sell lots more inks (Ka-ching!). If you really want to print black text only (and save cash on price per-print) then a mono-laser printer is the best way as they can now be bought at inkjet prices.
you do need both cartridges in and with ink or the printer will not print to prevent damage to the print heads from running dry. The printer normally uses a small amount of coloured ink to "tone" blacks but if you leave it set to Black only it won't do this and in the future you should only have to replace the black cartridge.
Not sure about your machine but my Cannon would not work when my colour ink was low. The store I bought it says the manufacturer does this to sell coloured ink as well as black. The setting might say for black ink but there is a certain amount of colour goes in as well. I hardly ever used colour as I do business letters so I purchased a black ink jet which uses a black powder and I get 3000 pages for about 75 dollars worth of black jet powder.
I think you are using 40/41 or 830/831 cartridge sets. Ink cartridge 41 are now a days found defective, even if it has original company mark. Tell your vendor to replace it with genuine one. Neglect the message "ink volume low". Try to print in gray scale mode avoid colour printing.At least you will be able to get your documents printed.