An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Powder drawer wont open
Grasp the drawer firmly, and pull out until it reaches its stop, then press the plastic lever down in the middle of the drawer at the rear, and pull the drawer out.
Please rate my fixya solution.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if the machine wont take in the powder
then the machine has no cold water supply
so this is caused by a few things
1} there is no cold water turned on to the machine
or there is a heavy pressure drop in your cold water supply too your home
2} the inlet filter is blocked solid the filter lives at the machine end of the cold water inlet hose... and you use a flat nose pliers to remove it for cleaning
3} the cold water inlet valve has failed
so it never opens so cant wash the soap from the drawer too the drum
i would get a tech too look at it
check the filter and also replace the valve if needed
are you useing the right draw for main wash try putting on a wash and open the draw there should not be any water leaking if you do this and look in the compartment that you put the powder in and see if the water is going into the compartment that you use and see which compartment is filling thats the one to put the powder in
Water can't leak out the top from overloading unless the entire tub is full of water which is a major malfunction, or an inlet hose between the powder drawer and tub is somehow blocked (extremely unlikely).. Are you using topload detergent? Normal detergent can foam up and out through the drawer and leak onto the floor..
Normally water enters through the top of the powder tray to disperse it into the tub. pull out the tray slightly while filling to see how this works. You might be able to identify that the water is not flowing properly. Normally you can really pack into a front loader, I've been thrilled with my 5100 for 8yrs.
If this doesn't help let me know and I'll suggest next step.
This can be either one of the solenoids in the dispenser has failed, the timer is not sending the signal to let the softener in, or the water is not circulating through the dispenser to flush it through. The water hose to the dispenser will occasionally plug up. Check the hose first, it's the cheapest to unplug it. ;-) Oh, I have seen the wires to the solenoids just simply come unplugged too.
boil wash the machine with old towels and powder, 90 degree wash will bring out the bleach in the powder and the old towels will throw the bleach around the tub removing the bacteria that has grown in the tub, the bacteria comes from the washing powder to eat the dirt in clothes and sometimes gets left in the tub and pipes (most people only wash at 40 degrees the bleach wont come out the powder until at least 60 degrees hence the build up and smell). you may have to do this twice to get it smelling good, remove the drawer also and clean off any bacteria with a cloth and spray bleach.
There should be an adjustable "barrier" in the drawer. One for liquid and one for powder. Open the drawer and look at it carefully, you may need a flashlight. See where you pour the powder in? Well... you know what they say about pictures and a thousand words...
Since I don't have your model number, yours will probably look different than this pic,, but it should be close enough. All you have to do is set the barrier to the "Powder" setting.