Question about Creative Labs Zen Digital Media Player

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Orange light I have got a zen X-Fi and the light is supose to be green, now it is orange and my zen won't react on anything, it seems like the image is still on because it has a grey tint it is not entirly black... What can I do?

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  • 61 Answers

Use a paperclip to press the reset hole on the bottom

Posted on Feb 13, 2009

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Posted on Jan 02, 2017

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Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

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My Zen is frozen...


push a paper clip into reset hole!!

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My Zen is frozen...


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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