Question about Panasonic DP-C354 Copier

3 Answers

ERROR CODE E07-21 on Panasonic DP-C354 copier

Can I fix this myself? The copier message says call engineer.

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  • ltaghi Feb 10, 2009

    Copier Engineer came and fixed.
    It would appear that the output tray on the document handling part had dropped down and for some reason had not lifted up again.
    If he removed the document handling part the copier became functional again.
    He lifted the tray back up and copier all OK again.

    He said the problem may have occurred because we may have switched copier off and on again quickly when trying to resolve the paper jam problem. I don't recall that we did but am pleased that problem now resolved and copier working again.

    Thanks for your assistance guys!


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3 Answers

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  • Master
  • 679 Answers

Yes. unplug the copier for a long time. and check again.

Posted on Feb 09, 2009

  • rockfixya
    rockfixya Feb 09, 2009

    Or try a reset......
    Remove back panel and look for a round battery (disk ) remove for 30 Sec. turn on & off , and then replace battery. that will reset your copier.
    Thanks

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  • Master
  • 916 Answers

Error eo7-21 is usually associated with a drive bar motor problem. You are going to need to call a service technician to get this problem resolved.

Posted on Feb 09, 2009

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  • Master
  • 3,614 Answers

It means, that the machine need to call service maintenance. you better contact the model manufacturer regarding on this

Posted on Feb 09, 2009

  • micromaster
    micromaster Feb 09, 2009

    if you have no idea, or a professional background for servicing a copier, its better to call a service engineer, to avoid further damages on the unit.,

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