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Using the HP Toolbox HP Toolbox is a Web application that you can use for the following tasks: ? Check the printer status. ? Configure the printer settings. ? View troubleshooting information. ? View online documentation. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to the network. You must perform a complete software installation in order to use the HP Toolbox.
You can check if the usb cable is connected directly & securely from printer to your computer. Once it's verified. The display of your printer should show the date/time.
Since the printer is displaying offline you can open Control Panel, go to Printers folder right click on the printer icon and select 'Use printer online' If you have pending documents right click on the printer icon and click on cancel documents.
Try checking for a duplicate copy of your printer driver or check which printer driver is selected as the default and has the status ready.
Right click on the printer driver that has a Ready status click on printing preferences and click on print a test page.
Hope this helps!
In Vista make sure you are logged in as a administrator whenever you make any changes.
And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.
And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.