I have installed a new photoconductor kit and a new toner and the 2nd and 5th light remain on. Those are the only two lights that are on. I have tried to cycle through the lights to reset the photoconductor kit and nothing happens. Please help
It is just a faulty cartridge you can take back and change it
Lexmark has this trouble there cartridge go to be really good and not out off date or other makes but there own.
SOURCE: Lexmark E232 photoconductor
Make sure to install the new photoconductor 1st.
1) Power off the printer using the switch in the back.
2) Open the front cover.
3) Press and hold the Continue button (Big silver button with Diamond shape symbol) and power the printer On (turn the switch back to ON).
4) When you see the last light i.e. error light on solid, release the Continue button and close the front cover.
5) When you close the cover you will see all the top 3 lights on solid.
6) Press the cancel button with X symbol for 4 times very slowly till you see toner low light (i.e. second light from top) on solid.
7) Press the continue button and wait until you see the light sequence.
8) Press the cancel button and wait until you see the light sequence.
9) Finally power off the printer using the switch in the back (IMPORTANT= wait 1 minute) and power it back on to exit the configuration mode.
SOURCE: TONER LIGHT STAYS ON WITH NEW TONER CARTRIDGE
Hi,
If the main problem is just the toner light on then what you could do after installing the new toner is resetting the printer. You could do that by powering the printer off, open the front cover (as if you were to replace the toner) with the front cover open and the printer off push and hold the two buttons on the printer and turn the printer on while holding down the buttons then once the bottom light stays on solid, release the two buttons and that should reset the printer.
Now if the toner light is blinking that means that you have reached the 30,000 page mark and the Photoconductor needs to be replaced. If that is not the case you can follow this link to a procedure where it will explain how to reset the Photoconductor. http://bit.ly/91SWS3
Creating Customers For Life
SOURCE: need to reset photoconductor kit
How to reset PC kit:
1. Open the front door cover while the printer is on.
2. Press and hold the Cancel button until all the lights starts flashing.
3. Close the front door cover.
Print a test page to check if the counter has been reset.
If still not reset, follow the instructions carefully in this article found in the Lexmark website. Just click on this link: http://bit.ly/anGz2O. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.
SOURCE: Power up init fails
When you replaced the photoconductor, did you go through the procedure to reset the photoconductor counter ?
There's no chip on the photoconductor, so you need to reset this manually
Photoconductor Reset Procedures:
Step 1: Open the front door and hold the
Cancel button until all lights begin to cycle.
Step 2: Close the front door. The warning
clears and the counter resets to zero.
Step 3: Press Continue to resume printing.
After installing a new cartridge and the blinking light is on Toner Low, it means that the photoconductor is almost full and should be replaced soon. Press and release the Continue button (green button) to clear the light sequence and continue processing the print job. If the light is still blinking, replace the photoconductor kit.
For further assistance, please call Lexmark Technical Support.
102 views
Usually answered in minutes!
×