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Could be the water valve it should be a double soleniod, one for the icemaker the other for the water dispensor. Have someone push the dispensor button while you listen at the back of the fridge. It should be located at the bottom right corner, even if youcan hear it, it may not be opening. You can remove the plastic line that goes to that side of the valve and have someone press the button again to see if any water comes out. If it does you may not have pressed and held the button long enough to fill the resevoir that is located inside the freshfood compartment.
have you replace water filter ..... an easy test go to back of refrigerator where waterline goes int fridge and revers wires for icemaker and water dispensor and now use water dispensor it should put water into icemaker that will tell u that the switch to dispensor is working and you have a bad watervalve needs replacesed
did you connect dual valve correctly if not icemaker could be filling when you try to get water out of dispensor also a way to check if your dispensor paddle and switch test ..... otherwise possible plugged water filter or bypass cap not installed in filter head... is water supply on to water valve
The water tube to the icemaker inside the refrig maybe frozen up. Thaw out with your hair dryer. To make sure the tube is clear. Shut of the water to the refrig, disconnect the inlet water line to the icemaker. Insert a flexable through the connector fitting, I used a zip tie. The flexable item should go all the way to the icemaker
Solution #2 Replace the "water inlet valve" at bottom back right of refrig. Easy To Do.
The line inside the freezer door is frozen . Turn the temp in the freezer , to warmer for a few days , and it should thaw . A dispensor heater is available , pt # WR49X10173 . Instructions come with the part .
Try swapping the wires on the dual water inlet valve. Then
try the water dispenser. The water should go to the ice maker. This will tell
you weather or not the ice maker valve is working and if the line is clear.
The water inlet valve on the back of unit opens when the ice
maker needs water. If the valve doesn't seal good because of sediment or wear
it will continue to drip and when the water reaches the ice maker supply tube
it will freeze.You can take the water
line off the valve and watch to see if it drips.
Pour about 2/3 cup of water into ice maker . If it freezes and dumps , replace the water valve . If it does not dump , replace the icemaker . Also make sure the coils are clean beneath refrig , and the clear fill tube , which fills the icemaker , is clear of ice (not frozen up ).
Since you have water getting to the icemaker/dispenser, the most common problem I've seen is the solenoid valve is history and needs replacing. It could also be the switch that is normally activated by the dispenser itself and in turn activates the solenoid valve or the wiring in-between the switch and valve, but I have personally not seen either one of those go bad.