Question about 2wire 2700HG-B Router (2700HGB)

3 Answers

AT&T 2WIRE MODEM/ROUTER SUCKS

Do yourselves a favor and buy something MORE DEPENDABLE/ STABLE.

This thing is totally unconfigurable compared to my old DLink which was connected to AT&T's stupid Speedstream modem . . . I NEVER had any problems until their modem went. Figured it was easier to just have both modem & wireless router in 1, so I had the tech just give it to me off of their truck . . . dumb dumb dumb I have never had SO MANY PROBLEMS! There is no way to turn the firewall off unless you DMZ, for whatever reason, the WPA doesn't work - completely blitzes out the stupid thing & changing the WEP passphrase from the default freaks it out - even when the AT&T guy tried to do it. He was here for 3 hours trying to set it up himself (and he did have quite a bit of knowledge - I'm a prof dev, so know what I'm doing too)

I HATE THIS THING!!! Ready to throw it in the garbage really soon - never mind the $80 they charge you for it! PIECE OF JUNK - so save yourselves the trouble!!!

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  • Anonymous Feb 25, 2009

    I'm running the 2Wire modem that I recently got because I got the Homezone....I use to have the regular DSL with a Dlink router connected. Since I got the new router, certain games will crash my internet on my Macbook Pro. I've called tech support 3 times now, and each time, they cannot find the issue. Anyone have any idea?

  • Anonymous Mar 17, 2009

    keeps disconecting

  • Anonymous Mar 30, 2009

    No solutions - I was just complaining that it's a peice of junk. Still have it, but looking at a DLink product instead to replace this. I am used to making whatever changes/ configurations I want - this seems to just be a stripped down product w/ more or less 'fixed' options to choose from. To confirm after much research, there is absolutely NO WAY to turn off the firewall, as per 2wire - and the range on this thing is horses**t! Bought a Linksys range expander (after researching many) and NONE apparently are compatible w/ this stupid 2wire junk, so I'm out of that $$.

    I just wanted to give people the heads up on this - so they can avoid getting stuck w/ it. Unless you have 1 or 2 computers within close range of the 2wire (for wireless networking) or you have an ethernet cable plugged into it directly AND you're truly a novice, it's fine - otherwise, save your money & look into alternatives. The best one I found to date that is a wireless modem/router combo is the DLink product - for about the same price. NewEgg occasionally has special deals & quite often, free shipping on it.

  • Anonymous May 21, 2009

    I am having this same problem. Where games, VOIP, xbox live, etc will all crash/diisconnect and the tech support cannot detect the problem.

  • Carl Navarro
    Carl Navarro May 11, 2010

    You're preaching to the choir here. I feel better that you never got through the firewall, I couldn't either :-)



    Since the 2wire was a temporary solution until the site remodeled with new equipment, we just stuck a Netgear in front of the 2wire and used logmein.com as the access through the network.



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I'm a tech and deal with the 2wires all the time. for one every router has the same so/called "firewall" that 2wire has. It's not really a firewall in a sense (every port is blocked on every router it just needs to be told which computer it has to be sent to) which you can either forward the ports or set it in DMZ mode which sends all ports to one computer (unless being sent to another)

WPA works just fine on the 2701 as it does any other router. I've setup a little over 100 computers with it.

As far as wireless working other places and not yours, we have to start understanding that a router in a sense is a basic device, they all work *almost* the same. I've come to a few problems where some computers give connected but limited or doesnt even ask for a key at all

main reason
1(EFI, cordless phone sitting right next to it, move it 3-5ft instant fix)

2(Channel, most routers in the US are either set to 6 or 1 same with the 2wire, change the channel to something a neighbor isnt using)

3(WEP Encryption, you would be amazed with how many computers for some reason have a problem with WEP, seems like the bugs have been fixed with WPA, switch to WPA (not WPA2)

2wires have the ability to increase//decreast the range with the power setting, it has 3 antennas inside of it and can reach the range of just about any other router.


sadly I've been doing this job for a long time this is how I know this stuff. trust me, same problem you're having here can happen to any other router. If you've been using another router thats worked fine I'm sure it's set to a different channel. or something else as simple as that,

I hope my information helps you, I've had a lot of success with the 2wire gateways and other routers, only time I've every seen one fail after playing with the settings is because the people lived under heavy powerlines, which scrambled the data being sent in the air so bad non of my routers worked.

Posted on Mar 07, 2010

  • sbhagi2001 Feb 19, 2011

    I have a DSL Westell 6100 and Router Netgear model MR814v2 and for a long time I have been getting problem of droping of signal strength. I spoke with ATT rep they said the problem was with my wireless phones. They said buy 2wire modem router set to solve the problem. Comment by a writer here suggested I move wireless connect more than 5 ft away from the wireless router. That is what I did and now the signal strength is just fine. You saved me spending $100 on new router. Thanks.

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I was having a problem with my at&t 2 wire modem and I was told to replace the power supply cord. I picked up a universal ac adapter at wal-mart for $15 and it fixed the problem. Everything is working good now.

Posted on Feb 21, 2010

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No solution, called att tonight, they said that's the only wireless modem they sell. So they are sending me another 2wire worthless wireless modem. We'll see but I'm sure it'll be messed up anyway given that the design is most likely the problem.

Posted on Dec 29, 2009

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
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i have read the same problem on the supportrix forum and you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
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if this still didnot work, upgrade the firmware of your router and repeat the same steps.

note:
configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username (email address format) and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

if you are still having trouble configuring your device, try to call supportrix

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-- who is your internet service provider
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