Question about Zebra Stripe S600 Thermal Label Printer

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Zebra S600 will not do anything???

We have a Zebra S600 label printer here, one of the girls had run out of labels so she replaced them, first of all it started to print but the ribbon wasnt taking up the ribbon. But now the printer will not do anything, the printhead light just keeps flashing. I have on numerous occasions tried to put it back to factory settings, I have tried every trick in the book. We do not run zebra software it runs with another piece of software just for us to be able to get labels. Anyone have any ideas??
Thanks in advance

Emma

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Emma, I can assist but this is slightly technical. The issue more than likely is the print head sensor flag is out of position. If you have the print head all the way down & purple toggle in the locked position but the print head light still flashed then more than likely it is the flag that came loose. To correct it means you have to remove the left side cover where the logic board is. Make sure to remove power cord & all communication cables & connectors prior to cover removal for your safety. After the cover is removed you will see the logic board. On the upper right corner area will be a SCREW with a black "L" shaped piece of plastic, this is the flag. At this point make sure the print head is down & locked. Place the flag in the horizontal position, which should be between the sensor positions, While holding retighten the screw. Once tight open & close the print head to see the flag move up & down between the sensors. Place the cover back on but put 1 screw in only so you can test. If all works put the rest of the screws in & continue to work. If not then update this & I will get back with you.

Posted on Feb 11, 2009

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