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Unfortunately you cannot fix bad sectors. All hard drives are made up of millions of tiny blocks called sectors. Eventually over time some of those will go bad and your computer is smart enough to just ignore them. However, please be aware that it is an early warning sign that your drive is starting to degrade and will eventually fail. Running your OS off a drive that has bad sectors on it is almost a sure-fire way to eventually come to a point where you can no longer boot.
I would highly recommend getting a new drive to install in your system (would cost as little as $50) and transfer everything to the new drive. The good thing about that is you can still take the old drive and put it into a USB enclosure and use it as a backup drive. The drive should be perfectly fine for storing files and backup purposes, but it is not good to use it to actually run your OS off of. The reason for this is that sometimes your OS might try to write out to one of those bad sectors, and if it is an important system file it could corrupt data/ cause crashes/ etc.
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You will need to format the hardrive. This means you will be erasing EVERYTHING on the hardrive. Before you do this though, you will want to make sure that you have the restore disk and system disk which should have come with your computer. If you don't have these disks do not attempt this, you will end up with just a big paper weight.
Have you tried using the "restore" option in accessories? This will restore your computer back to an ealier checkpoint without losing the operating system and drivers. I would try this first.
Hope this helps
The smallest hard drive that can be purchased is approx. 100Gb. You need a Windows installation CD, and provided you have the product installation code (it should be on a Windows label on the bottom of the laptop) installation is fairly straight forward.
You may be able to get a Windows CD from a computer shop, they may install Windows for you at a cost.
You need to download the device drivers for the laptop from the Gateway WEB site.
you stated previous crash-so if they reformated you will have only that functional part of the hard drive restored, depends on hat caused the failure-software or electrical issue. in any case, do a DEFRAG and see where the red/green/blue lines are. ALSO, see if the hard drive was formatted to a FAT or NTFS format. If the store did a FAT you loose a heap of hardrive space.....