Question about Motorola Mobility HS820 Consumer Headset
The light stays on during the charge period. I have connected it overnight but pressing the multi-function button, the light indicating that it has been charged DOES NOT come on.
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Posted on Jan 02, 2017
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Mar 07, 2012 | Cars & Trucks
steps are for a headset that is already paired to you cell phone and is stored
in the phones trusted device / history list.
the lights on the Multi-Function Button of the headset (the top / largest
button of the three buttons); the light will be blinking Red if not
connected and blue if connected (paired and connected are two different things).
Push the volume up (middle button) 2 times, you should hear a beep each time
you press it. If you hear the beeps go to the next paragraph. If you hear no
beeps at all you will need to call 1-800-742-8588 for an RA # (Return
Authorization Number) for warranty and non warranty repairs.
Look at the lights on the Multi-Function Button on the headset
(the top / largest button of the three buttons); the light should be blinking Red if not
connected and Blue if connected (paired and connected are two different things).
Plug the headset into the power adaptor with power applied. Make sure your cell
phone is on and the Bluetooth power of the PHONE is turned on. After 5 seconds
unplug the headset from the charger and do not press any buttons. You should
get a slow Red blinking light at first. Allow the headset to connect
automatically to the cell phone, this may take up to 10 seconds. Once the
connection has occurred the Blue light on the Multi-Function
Button will blink once every second.
If after 10 seconds the light is still blinking Red once
every 5 seconds you will need to press either the Multi-Function Button of the
headset once to connect to the cell phone, or, your phone may be set up
requiring you press a designated button or sequence in the phone to connect to
the headset (meaning your cell phone is not set with or does not support
*NOTE* Most newer model cell phones have an automatic connect feature. Some phones have the categories of
"Headset", and "Hands Free" in their Bluetooth menu. Some companies use the term Auto-Connect
under the "Hands Free" category in their Bluetooth menu to indicate the set up
for use with the Bluetooth system in an AUTOMOBILE.
Automatic connection under the "Headset" category and Auto-connect under the "Hands Free" category are not the same thing. When dealing with the headset you want to work in the "Headset" menu and make sure the Auto-connect of the "Hands Free" menu is turned off.
If this doesn't correct the issue I'd recommend calling VXi at 800-742-8588 for additional clear and reset instructions and the possability of warranty repair options.
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1. When you turn on your Samsung Bluetooth
headset for the first time, it proceeds into pairing
2. If you have paired the headset with other
Bluetooth devices, make sure that the headset
is off. Press and hold the Multi-Function button
until the blue indicator light stays solid blue after
3. Set your Bluetooth phone to discover the headset
by following your phone's guide. Typically, the
steps involve going to a 'Setting', 'Connection',
or 'Bluetooth' menu on your phone and then
selecting the option to discover Bluetooth devices.
4. Your phone will find the Samsung headset and
ask if you want to pair with it. Confirm this by
pressing the Yes or OK key.
5. Enter a passkey or PIN, 0000 (4 zeros), then
press the Yes or OK key.
6. If pairing was successful, the indicator light will
flash in blue 10 times rapidly before going to
flashing every 3 seconds. If unsuccessful, the
light remains on, and you will need to re-attempt
7. When you turn on your headset after pairing
with the phone, the headset is automatically
connected to the phone.
8. When you turn on your phone after pairing with
the headset, the phone is connected to the
headset by pressing the Multi-Function button.
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