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is there a... what? you didnt provide additional information, and you left the question unfinished. is there a way to remove the paper? is there a solution? yes. the paper can be removed. but i dont have enough information.
Product summary The good: Improved
photo quality over previous model; attractive design; large 3-inch LCD
screen; easy-to-use Home Center software. The bad:
Poor quality build with several mechanical errors; average print speed;
graphics quality still lacks definition. The
bottom line:The Kodak ESP5 is an attractive
full color all-in-one printer, scanner, and copier, and casual photo
enthusiasts will be happy with the watered-down editing software, but
hard-core users should look elsewhere for a multifunction printer. The
ESP5 is too expensive and suffers from too many mechanical deficiencies
for us to give it our CNET stamp of approval.
1Lift the output tray. 2Open the paper trays and remove any paper. 3Turn OFF your printer. 4Wait 30 seconds, and then disconnect the following from the back of your printer: USB cable, Ethernet cable, Fax cable, AC power cord. CAUTION: Do not use force when removing the paper from the printer. 5Check inside the cleanout area for a paper jam. If necessary, remove any paper or debris. 6If paper is not visible, check the printer for foreign objects, such as paper clips or staples. If necessary, carefully remove the foreign objects from your printer. 7Open the printer access door. 8Remove any foreign objects from the printhead access area, and then close the printer access door. 9Connect the following to the back of your printer: USB cable, Ethernet cable, Fax cable, AC power cord. 10Wait 30 seconds, and then turn ON the printer. 11Squeeze and move the paper-width guide on the paper tray to the left. 12Load the paper into the upper paper tray. 13Squeeze and move the paper-width guide to the right until it touches the paper. 14Close the paper tray.
try this no promises
unplug the power cord for 5 sec
paper should feed out after resetting
DONT EVER PULL ON THE PAGE WITHOUT THE MACHINE EXITING IT FIRST. THE TABS ON THE END OF THE PAPER BREAKS OFF INSIDE THE PRINTER DOCK.
check the back of the dock for the photo to eject as well as the front.
check paper size with new one after it exits to make sure no extra pieces are stuck in printer. good luck
DONT PULL ON PAGE JAM (UNPLUG FIRST(RESETS THE PAGE OUT THE BACK/FRONT))
My esp 5 gave me this same message. I'm not an expert but here is what worked for me.
I turned off and disconnected both cables (usb and power) then reconnected and turned on.
At this point it still read paper jam, so I took ink cartridges out and paper out.
I then reinstalled ink cartridges and PULLED OUT THE PAPER TRAY to it's FULL capacity, added about 5 sheets of paper, and on the main menu I chose the allignment function and printed a test page and suddenly....no jam!
Hope this works for someone. For some reason pulling the tray all the way out cleared the "jam" message for me. Now if I could just get the new ink cart to work I'd be all set! Good Luck!
A very small piece of the paper you pulled out could be lodged somwhere. Very carefully check for this, with a torch! You would be surprised how small a piece can be left behinfd and cause havoc. How do you know it is not a software problem as well. You can have more than one issue amd one can mask the other. Do try reinstalling with pc. Your paper sensor may have been damaged too. This would reult in no paper pulled in, as it cannot sense it is there. Never jam or force paper in as this can also damage the sensor and feeder. You will not know if it is the sensor until you eliminate all else.