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My first guess is this button may be programmed as a message waiting indicator light for ext 1499. Go to the physical desk location of ext 1499 and see if the message light is on. Clear the message waiting and the companion appearance of this line on your phone should clear. Hope this helps.
There are unheard messages on the voicemail system provided by your telephone company. This system takes messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
Try pressing the message button and see where is rings to. If this is on a phone system the call back feature got turned on by someone call that phone while it was in use. By pressing the message button that ext. will ring...answer it and then the light will stop blinking. Also note this can be set multiple times. Another way is if this is on a digital KSU enter the feature clear code *790 that will also clear message light.
If this is one of the consumer line phones the phone company is sending a signal that the voicemail box they are providing has messages. You will need to consult the instruction manual to clear that if the phone company does not provide that service. If it there and you don't know its there the light will keep coming back on. If you need to find your phone try this link.
Unplug the phone from power for about ten minutes and see if that resets it..i'm not sure if that uses and adaptor for power... but be aware it also gets power from the phone line as well... so unplug that too.
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I had this problem and finally found a number for Eschelon telecom (763 745 8000). This is what they had me do. Press the Speaker button and then enter 7732. This cleared the blinking light and inmail message. This happens when you receive an internal call and someone leaves you a message to call them back. Still can't figure out how to listen to the message. But this cleared the blinking light.
Don't know about other models, but I just called RCA small business
phone support (800-511-3180) to find out how to clear the message light
indicator on my 25210 2-line cordless phone when it continues to blink
but there is no message.
All you have to do is hold down the delete button for a few seconds and
it will clear. Hope this helps someone else from going batty!