Question about EliteGroup NFORCE 570 SLIT-A Motherboard

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Got a trojan

Well I managed to get a Trojan from a bad download of the adobe photoshop trial, and, though I deleted it within like 9 minutes of getting it, it's done something to my computer that I can't seem to fix. It disabled system restore and tries to access the internet (which I have unplugged). About 30 minutes after it fails to access the internet, I get a force shutdown message executed by NT/Authority saying it has to shutdown because DCOM server process terminated unexpectedly.

I've run everything there is to run, adaware, spybot, spy eraser, registry booster, speedupmypc, AVG antivirus, registry defrag, chkdsk, system defrag, EVERYTHING, and I cannot fix the problem. Does anyone know a way to fix this, other than reformating? I think the trojan was called something like pronett or something along those lines.

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  • 5 more comments 
  • c_drouillard Feb 09, 2009

    Sorry, this is in the wrong section. I posted it from the section where I posted the last problem. Is there any way to move it to the appropriate section?

  • c_drouillard Feb 09, 2009

    I can attempt running it in safe mode, though I believe last time I used safe mode, it crashed anyway, and my AVG already found and removed the infected files, it just seems to have damaged my system before I could remove it.

  • c_drouillard Feb 09, 2009

    Yes I was already going to do it. I guess the last time I booted up safe mode I just forgot about it or something, I'm running the anti-virus in the safe mode now.

  • c_drouillard Feb 09, 2009

    Well I believe the scan finished, as it was not open when I came back, and yet the computer had not crashed, however I have no idea if it found anything as there is of course no GUI to read the results in. I'm running it just once more to make sure, then I'll run it in normal mode and see what happens.

  • c_drouillard Feb 09, 2009

    A registered version of AVG8.0. I found out that it saved it to a file in my documents called avgrep, though I had started the new scan before I found out about that, so it overwrote the results unfortunately. I'll just boot up in normal mode and see how it goes.

  • c_drouillard Feb 09, 2009

    Well it still is attempting to access the internet, and so I can only assume the problem has not been fixed. I'm going to just try to run all my fixing software from safe mode and see if that does it. What kind of bites is that right on this site is a free trojan remover download which I can't use on my infected system due to the fact that allowing it to access the internet will most probably allow the trojan to spread.
    The one thing I'm concerned with is that the attempt to access the internet may very well be the computer trying to fix the problem, rather than the virus trying to spread, though I don't trust it enough to try.


  • c_drouillard Feb 13, 2009

    Going to have to end up reformatting, but due to the mass amount o f data i have to transfer, I'm going to need to transfer in intervals of 20 gigs at a time, as I only have about 40 minutes before the crash, before I can reformat.

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You will have to run a full Virus Scan in safe mode with an Anti Virus program with up to date Virus Definitions.
Tap the F8 key on boot to get to the boot option screen that will allow you to select "Safe Mode", then select your operating system, then click yes on the pop up. Once in safe mode locate your Anti Virus program in your program folder and run the full/complete scan and that should fix you up.

Posted on Feb 09, 2009

  • 5 more comments 
  • Frank  Fernandez
    Frank Fernandez Feb 09, 2009

    Again, you will have much greater success repairing a virus in safe mode, as you are limiting the resources that the Virus/Trojan has to propagate itself.
    I pay my bills repairing computers, so please trust me and give it a try.


  • Frank  Fernandez
    Frank Fernandez Feb 09, 2009

    I find it a waste of time to run a virus scan any other way. And System Restore is useless for virus problems too as most viruses migrate into the restore partition immediately. I'll check back in an hour or two and see how your doing.

  • Frank  Fernandez
    Frank Fernandez Feb 09, 2009

    What Anti Virus software are you using? It should have showed results of the scan when complete.

  • Frank  Fernandez
    Frank Fernandez Feb 09, 2009

    Sounds okay, and good luck.

  • Frank  Fernandez
    Frank Fernandez Feb 09, 2009

    Are you running XP SP3 or SP2 with windows firewall on, or a third party firewall? If so and windows security center isn't warning of any problems with Firwall, Automatic Updates, or Anti Virus then you should be good to go online and try to fix it, or disconnect the device from the internet and try to run your repair/tuneup utilities.
    You could also use a startup manager first thing after Windows loads and kill all un needed apps that are set to start with Windows. If you know how to safely use msconfig you can edit startup items there.
    A format and clean install will probably do the best for you performance wise though.
    Good luck and good night. :D I'll check back tomorrow night.

  • Frank  Fernandez
    Frank Fernandez Feb 12, 2009

    How did it go?

  • Frank  Fernandez
    Frank Fernandez Feb 13, 2009

    Bummer, I was hoping you would be able to recover because you caught it so quickly. Thanks for the rating and Good Luck.

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