Error 99 appears in pattern: 4 shots, 5th one comes with error 99 which can be cleared only by battery reinstall. This
pattern repeates itself regardless of lens being attached or not, with or without CF card.. so it
looks like software issue, bug or corruption of some parameters ???
Comments:
Feb 09, 2009
- Hi, thanks for the answer and request for clarification. It does not matter how quick in succession the images are taken, every 5th comes with error. And (5th image) is never saved. If I do, say, 1 or 2, after re-installment of battery, the number will again be 4. Also, CF card presence and type is irrelevant. It is almost as if there is some software counter that knows how to count to 4, but not any further, which is reset to 0 by re-installment of the battery. I had 1.1.0 when the problem started, tried with the latest firmware (1.1.1), it did not solve the problem. (It is Canon 400D)
Feb 09, 2009
- I forgot to mention, I have made 3500 pictures, so shutter should still be OK. Thanks, B
Feb 10, 2009
- I am sorry, it seems I was confused with navigation through website, so it ended in 300D area.. I left it at Canon service, we'll see what they have to say about it. Thanks anyway for trying to help :-)
400D? Sorry, post said 300D so that's why I was asking about number of shots...
Unfortunately it's such a weird problem, it's not something I've ever heard of before. My only recommendation would be take it down to a camera shop (i.e. Jessop's in the UK) and ask their opinion..?
Error 99 is unfortunately a general "something is wrong" error.
It could be almost anything. Are the 5 shots taken in quick succession? If so, it could be a problem with the internal buffer in the camera.
Try an older CF, something like a 512Mb at max. Format the card on the camera and see how you get on.
What version of the firmware do you have?
Also, how many pictures has the camera taken in total?
Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:- 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert only a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: - 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: - 1. Turn off the camera. 2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.
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