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Posted on Feb 09, 2009

Staples shredder spl 727mm - quit working all of sudden - jammed?

Hello, anyone could give me directions how to take the top cover off? Looks like all screws are concealed, pull/push does not do the trick. Any help greatly appreciated!

  • 2 more comments 
  • Anonymous Feb 18, 2009

    same problem- just quit

  • Anonymous Feb 18, 2009

    same exact problem service screws hidden

  • causey11 Apr 18, 2009

    blue light on, but shredder will not shred

  • Anonymous Nov 12, 2012

    same problem, called staples and they basically say the warranty covers the cutter for 10 years, but not the motor. total BS, never buying from them again

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  • Posted on Mar 13, 2009
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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}First, don’t destroy anything on the top of the machine.Eight screws. Two are accessed through the rubber foot pads. Six are accessedfrom the basket compartment. You will need a VERY LONG AND SKINNY Phillipsscrewdriver with a foot-long blade and a very narrow diameter to fit down theaccess holes. I cut my case in two to get at the six screws through the basketcompartment (very messy). It would probably be easier to drill holes throughthe bottom of the case for screw access. You could then use tape to cover the holes.

Our shredder quit running while in use. Staples said itwould probably need a new circuit board. Once I got inside I found a 5 amp fusesoldered to the circuit board. Yes, it was blown. I jumped it and the machineworked. I unsoldered the fuse and soldered in two wires that I ran through ahole I drilled in the top of the machine. I took a 5 amp automotive fuse(bayonet style) and drilled a small hole through each bayonet. I then threadedthe two wires through the two holes on the fuse and wrapped them around,instead of soldering, for easy future replacement. Then I wrapped the fuse withelectric tape for safety and taped the fuse flat to the top of the machine.Voila! A flawed Chinese product is made usable! Dan Phelps [email protected]

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  • Posted on Jul 12, 2009
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I have this same shredder and only use it for the occasional shredding of bills and receipts. You know things I just don’t feel happy about putting in the garbage.
So it worked quite well until I decided to shred a lot of paper continuously.
Then suddenly it stopped working. No lights nothing. So I made the valiant attempt to take it apart, this was a mind boggler. What I found was, there are two screws under the felt cushions at the bottom of the unit. You need a long Philips screwdriver to remove them. Then I found after removing these screws you need to use quite a bit of force to pull the shredder from the white casing because it is held in place by sticky tape located between the wall of the in and outer casing.
Once apart I needed to remove more screws from below the shredding assembly to enable access the electrical components. Upon checking the circuitry I found a small fuse had blown on the electronic circuit board. This fuse is soldered in so now I have a problem of location anther fuse and then installing it. Soldered onto the circuit board, what a stupid design. Hay, that was a bit long, sorry but I hope it helps.

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  • Posted on Jan 10, 2010
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The screws are inside. Remove the catch bin, flip the shredder over and note the 6 holes inside. the screws are about 4 inches down. it requires a long (5-6) inch screw driver (philips #2) and a lot of patience. Remove the 6 screws and the top lifts right off with the entire shredding unit and PCB attached. the sensor switch (for the catch bin) comes off with one screw. the shredder lifts right off the top, not attached.

Now What? I performed 3 simple tests before disassembling.
1. If you get the blue light when you turn it on. but it goes off when you removed the drawer. then the drawer sensor works.
2. If you turn it on and press the fwd of rev buttons, you should hear the relays click (power is going to the PCB but maybe not the motor)
3. If you turn it on and slowly slide an envelope in to shred, you should hear the same relays click inside. (indicates the led sensor is working, again, power is not going to the motor)

Now I have come to my dilema. there is a fuse on the PCB (i checked it and it is good (else you wouldn' t get the relays to energize.) I did find the large (i'm pretty sure its 5 watts) 5WOR6J cement resistor is open. (the white retangular cube) The problem is I don't know the value of it and can't seem to cross the part number to any manufacturer.

If you find this is also your problem and you find a replacement, post it here. Thanks

  • Anonymous Jun 02, 2013

    My shredder gave me the same results on the test by tencom1000. I replaced the resistor labled 5WR6J in my unit with a RadioShack item number 271-0130. Description: 0.47 -Ohm Wirewound Resistor 5 watt 10% tolorance. Preliminary results good (shredded 3 separate sheets). I don't pretend to know "the math"...I took a chance and it has paid off so far. ALSO HELPFUL: THERE IS TWO SIDED TAPE per sokol158 below...do yourself a favor and run something thing along it to loosen that tape.

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  • Posted on Dec 29, 2013
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5WOR65J IS A
5 WATT
0.6 OHMS
CERAMIC CEMENT RESISTOR
ALSO DONT TO FORGET CHECK 100 OHMS RESISTOR BY BIG 250 VOLT CAPACITOR .
SOME IT GET FRIED OF SEVERELY WEAKEN WHEN CERAMIC RESISTOR GOES .

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  • Posted on May 24, 2010
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To Solution #3 about the 5 watts 5WOR6J cement resistor.
I had the same problem. Since the resistor is connected to a bridge rectifier KBL406L, which is 4A 600v rating. So 120v divided by 4A will be 30 ohms. I put a 33 ohms 5w into it and it work.

  • ST-Plus Sep 13, 2010

    '5W0R6J' would indicate 5-watts at 0.6 (where 'R' is the decimal-point) ohms. 33 ohms is thus a higher resistance than originally installed, but not so high a value as to keep the motor from running.

  • crackopen Dec 04, 2010

    I replaced the 5WOR6J by a 5W033 (5W 33 ohm), it worked for one letter. Then during the next one, same problem: blue light and just clicks.
    I opened it again and I found the 5W033 that unsoldered itself, cracked open, and having melted the surrounding plastic. it looks like it became really hot.
    This does not look like the right fix.

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  • Posted on Nov 27, 2009
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staples shredder spl 727mm - quit working all of s - noavatar_s.gif noproblemisp
Rank: Apprentice
Rating: 100%, 1 votes
1. Remove the two rubber pads (only two out of four pads with Phillips screw, you should be able to see which two).
2. Use a long Phillips screw driver to remove the two screws
3. You may still not able to remove the the housing because there are double side tapes sticking the front part of the housing to the shredder's base, use a ruler (steel ruler) to detach the tapes
4. You should be able to pull out the housing (the machine should be up-side-down) and you should be able to do what you wanted to fix.

Enjoy.

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