Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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Dyson collecting debris/hair, ect on top of hepa filter?

My dyson animal is collecting hair and debris on top of the hepa filter, and inside the canister. I clean the vaccum weekly, is this supposed to happen? Any help would be great. Is anyone else having this problem or is it normal?

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  • Anonymous Mar 28, 2014

    Hair getting stuck in filter

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Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

Posted on Oct 29, 2009

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OK. Can we first be sure that you've got your terminology right? I know from experience that many people don't realize their Dyson has two filters. The washable filter sits above the canister, while the HEPA filter is in the body of the machine underneath the canister and is made to be not easily accessible. Nothing much should collect on top of the HEPA filter, firstly because it is shielded by the canister and secondly because exhaust air blows out through it. The usual way people manage to get dirt on top of the HEPA filter is by opening the bin base too soon when removing the canister for emptying.
I hope this helps. If not, and you'd like to post more detail, I'll try again.

Posted on Feb 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Where dos the hepa filter go by on a dyson dc08 animal


Hi there, The HEPA filter in your DC08 Animal is designed to last the lifetime of the cleaner, and should not require attention. Do not try to wash this filter, as this could cause damage. this filter needs washing at least once every 3-6 months. Use cold water without detergent, and ensure the filter is completely dry before replacing it. If you have any further queries about using or maintaining your Dyson cleaner, it's probably best if you get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 - our Helpline is available from 7am until 10pm, 7 days a week. Kind regards, Jack Dyson Online Customer Support

Sep 02, 2011 | Dyson DC08 Hepa Allergy Bagless Canister...

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Each time I vacuum, animal hair and dirt collect on the Hepa filter of my Dyson Animal. It is about 5 years old. I have already replaced the Hepa filter about a month ago.


Hi there,

Sorry to hear you're having difficulties with your DC14. If dirt and pet hair are collecting on your HEPA filter, the pre-motor filter may be incorrectly fitted, or missing from your cleaner. To check the filter is correctly fitted, please see our online support video for this cleaner:

http://www.dyson.com/support/help.asp?article=1461&product=DC14-ALLFLOORS_US


If the cleaner has been used with the pre-motor filter missing, it's probably best if you get in touch with us directly, as the cleaner may have been damaged.You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Aug 08, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

My Dyson Animal vacuum smells horribly of dog. It's worse than my dog has ever smelled - even at his worst. How do I take apart the Animal to clean it properly? Can I use a weak water/Chlorox solution...


hi Donna.
Complete removal of pet hair from the home is a quandary many pet owners face. The Dyson Animal series vacuums use centrifugal force to remove animal hair from carpets, floors, curtains and upholstery. The high-powered vacuum is bagless, allowing you to extract pet hair from surfaces without worrying about running out of vacuum bags. As your Dyson Animal vacuum is exposed to pet hair and dander, a smell can develop. Similar to other small appliances, a vacuum needs periodic cleaning to keep it looking and smelling clean. When you use basic cleaning and deodorizing techniques, you can get the smell out of your Dyson Animal vacuum.

Step 1

Remove the bagless receptacle for pet hair according to the directions provided for your Dyson Animal vacuum. Hold the receptacle upside down inside a trash bag and tap the bottom to remove pet hair and dirt.

Step 2


Mix 1/2 tsp. of dishwashing detergent with 1/2 gallon of warm water in a bucket. Dip a clean cloth into the soap solution and wring it out.

Step 3

Wash the inside and outside of the receptacle with the cloth to remove dirt and dander that cause odor. Rinse the receptacle with a cloth dampened with water. Dry it thoroughly with another cloth.

Step 4

Remove the HEPA filter from your Dyson Animal vacuum. Pick visible clumps of pet hair off the filter and discard them. Flush the filter with cool water to wash out dirt and hair. Rinse the filter until the water runs clean. Gently squeeze the filter and allow it to air-dry for up to 12 hours to ensure it dries completely.

Step 5

Moisten a cloth with undiluted vinegar. Wipe off the exterior of the vacuum with the vinegar. Deodorize the receptacle and interior areas, where the bagless receptacle and filter go, by wiping them with the vinegar-moistened cloth. Dry the vacuum with a clean cloth.

Step 6


Place two drops of vanilla extract on a cotton ball. Drop the cotton ball into the receptacle before securing it to the vacuum to prevent odor from building up. Vanilla extract is an effective natural odor absorber.

hope this helps you out.

Nov 28, 2017 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Does my Dyson Animal vacuum have a hepa filter?


The HEPA filter is not a cleanable item. The pre-motor filter is the washable one.

Jul 14, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Remove hepa filter


Turn the Dyson on its back as if you were servicing the beater brush and on the RH side you'll see the filter housing for the HEPA and a T-15 Torx screw. Remove this screw and then remove the cover for the HEPA filter.

May 27, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

3 Answers

Dirt is being trapped in the filter area instead of canister.


The canister has a filter as well. It needs to be replaced or cleaned. A damaged canister filter will feed dirt into the HEPA filter. (and the motor)
An improperly installed filter can allow dirt to bypass the canister filter and collect in the HEPA filter.
I suggest a new canister filter and then clean it carefully every week.
Here is a list of the filters for your vacuum.

Apr 16, 2010 | Eureka 5893AVZ Bagless Upright Cyclonic...

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Brush bar is scratching hardwood floors. It seems too low!


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Mar 31, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Animal vac gets dog hair in the HEPSA filter,


no id try call Dyson
Customer Service - 866-693-9766

Nov 05, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

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