Question about Olympus AS-2300 PC Transcription Kit

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Olympus AS-2000 Dictation Kit - Foot switch doesn't work on Vista

I have the Olympus AS-2000 dictation kit. It worked great when I was running Windows XP but I'm now using Vista. Have CD - loaded it in ok but the foot switch doesn't work now. Looked for a driver to correct the problem but so far I haven't been able to get any kind of support or driver from Olympus site or anywhere else. Need to resolve asap because I have work piling up.

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For solutions to all your transcription needs just simply visit www.dictaphones.co.uk or call Speak-IT on 01214567800.They have 30 years of experience in Both Transcription and Dictation and their trained specialised staff will be happy to help you with any query concerning the above.

Posted on Nov 12, 2012

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HTML clipboard Olympus AS-2000 is not Vista compatible, you need to upgrade your software, I am not sure which version you have, but I think its version 6 ? You need to upgrade your software from version 6 to 7 (free) and then from version 7 to Standard (also free ) . check your foot pedal if it's RS-23 ( check the back of it ) then you need a new foot pedal ( RS-25 or RS-27 ) , if you have the RS-25 or RS27 you are ok .
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1219&os=w

Hope this will help
Joseph

Posted on Mar 09, 2009

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Joseph915's solution works!!

Posted on Jul 14, 2009

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1 Answer

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Foot switch will not respond.


The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo

Feb 13, 2008 | Olympus AS-2300 PC Transcription Kit

4 Answers

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My dictation pedal for the Olympus AS-4000 used to work on windows XP, but I upgraded to windows Vista and and the foot pedal no longer works. I have tried it on another XP machine and it works fine, so it can't be the foot pedal.

I have downloaded a patch from the internet, but unfortunately this does not seem to have resolved the issue.

I have contacted olympus twice and they have been very unhelpful.

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