Question about Dell Dimension 4300 PC Desktop

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My CD rom driver is bad and windows will not install a new one

My wife accidently downloaded Antivirus 360. I tried to get as much of it off the computer as possible. I am trying to download my Defender Pro, and now I cannot use my CDROM, nor my SONY USB DVD/CD DRX-820U. Both drivers show they may be corrupt. When I try and update them windows states that it cannot. I cannot find the original discs for either, am I completely stuck, or is there a way to fix without purchasing an eternal CDROM and installing my software that way?

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You can go to the vendors website and download the drivers, however the drivers are apart of windows. try doing a system restore and go back before she put that nasty program in.

Posted on Feb 09, 2009

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download n install "TweakUI"..this'll help..
http://www.winvistaclub.com/Ultimate_Windows_Tweaker.html

to b on safe hands, do the following:
2)hva licensed and UPDATED antivirus installed (i prefer avg/kaspersky,remember, without updation a full version antivirus is useless)..

3) download, install n run microsoft kb890830..http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en..

4) download n run Startup Control Panel..http://download.cnet.com/Startup-Control-Panel/3000-2094_4-10039330.html..'removeallthe unnecessary startup items from here..(if u can't find what toremove, post me/us in ur comment with all the items listed in each nevery tabs herein)..

5) remove all unnecessary software from add/remove programs..

6) download, install n run 'Advanced System Care Pro'..http://download.cnet.com/Advanced-SystemCare-Pro/3000-2086_4-10399324.html..

7)disable the following:..
a)'Automatically Restart' right click on my computer->properties->advanced->startup n recovery->(un check on the) Automatically Restart;
b)'Error Reporting' right click on my computer->properties->advanced->error reporting->disable error reporting->(uncheck on the) 'but notify me when critical error occur'..

8) Increase the size of Virtual Memory, Initial: 1440; Maximum: 2880

9) if problem persists try reinstalling os..

for better supervision, contact ur system admin/vendor....

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Just installed an antivirus on my laptop. since then when i insert a cd into the cd rom, the light blinks for a while, the cd rom makes a scrathy noise as if its finding it difficult to read the cd, the...


Dear,
Its not the issue with antivirus. By the by, which antyvirus you have installed. Have you tried by removing the antiviurs. If you feel the same after removing the same it is the issue with CD/DVD drive

Oct 16, 2009 | Computers & Internet

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I have loaded norton 360 3.0 onto my laptopnow it will not load cds onto my e/m e625


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a genuine microsoft fix.

This is how you fix it for good go to google search engine TYPE IN the following numbers - 314060

you will see a link for - http://support.microsoft.com/kb/314060

go to this page -scroll down it and you,ll see 2 icons men with spanners one is a patch for vista the other for xp .

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who,s the daddy! also try for other drives

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1 Answer

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http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003020714354306?Open&docid=2003020714354306&nsf=nav.nsf&view=pfdocs

To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD
  1. Insert the Norton AntiVirus CD into the CD-ROM drive.
  2. Do one of the following:
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  3. Double-click the MSI folder.
  4. Do one of the following:
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    • In Windows 2000/XP, double-click the WINNT folder.
  5. Do one of the following:
    • In Windows 98/Me, double-click the Instmsi.exe file.
    • In Windows 2000/XP, double-click Instmsiw.exe if you have Windows 2000/XP.
  6. In the next dialog box, click Yes.
  7. After the rollback has finished, then reinstall Norton AntiVirus.
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If these steps do not fix the problem, then go on to the next section.

To run the Microsoft Windows Installer if Norton AntiVirus was installed from a downloaded version
  1. On the Windows taskbar, click Start > Find (or Search) > Files or Folders.
  2. Ensure that "Look in" is set to the drive where you downloaded Norton AntiVirus, and that "Include subfolders" is checked.
  3. In the "Named" or "Search for..." box, do one of the following:
    • In Windows 98/Me, type the following:

      instmsi.exe
    • In Windows 2000/XP, type the following:

      instmsiw.exe
  4. Click Find Now or Search Now.
    You might see many files with this name. Look for the file with this name that is located in either the Symantec_Norton_AntiVirus_2003 or the your Windows temporary file location depending on your version of Norton AntiVirus.
  5. In the Search Results window, do one of the following, depending on your version of Windows:
    • In Windows 98/Me, double-click Instmsi.exe.
    • In Windows 2000/XP, double-click Instmsiw.exe.
  6. In the next dialog box, click Yes.
    This will undo the changes that were made to your system during the first failed installation.
  7. After the process finishes, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

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here is the solution for your problem :
A problem has been identified when installing early pressings of the CD-ROM on machines running Windows 98 or Windows ME in conjunction with certain antivirus software and firewalls. The installation appears to be successful but the OALD 7 Compass program fails to launch with no error message given, or with a message "License data invalid".
Should you encounter this problem:
  1. Download oald7.zip (4.5 megabytes)
  2. Unzip oald7.zip to extract the oald7.exe program
  3. Ensure your OALD 7 Compass CD-ROM is in your CD-ROM drive
  4. Replace the old oald7.exe file on your computer (this is usually found in c:\Program Files\Oxford\OALD7) with the new oald7.exe file you have downloaded
  5. You should now be able to run the OALD 7 Compass software
If the download doesn't work, we can send you this file on a CD-ROM - please email us , and tell us your full postal address. You will need to copy the update file to your hard drive to install it, as you will need your OALD 7 Compass CD-ROM in your CD-ROM, as above.
Please email eltdict.help@oup.com if you require further help.
See also: more information about the OALD 7 Compass CD-ROM
For help with other Oxford ELT Dictionary CD-ROM products, see the Multimedia FAQ page.

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