Since we first used the coffee maker, the carafe has leaked. It does not matter how we pour, it always leaks. Also the lid to the coffee maker is warped. We purchased this coffee maker in July of 2008, and I realize we should have returned it immediately. We have had other Krups appliances in the past and have been satisfied with the product. We paid $50 for this product, which is probably the low end.
The only reason I am writing is to let you know that we are dissatisfied with the coffee maker and will not purchase another Krups again. We believed the Krups products to be some of the best.
Thank you for letting me "get this off my chest".
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You don't mention where it is leaking but I can guess. On the one I have (plus the previous one ... both Cuisinarts) if the valve underneath the filter basket isn't always pushed all the way up it doesn't drain properly and as water is added to the filter, it just overflows over the side. The solution is to put the carafe in place under the filter basket and unscrew the lid about 1/4 to 1/2 turn. You'll can tell when it starts to feel wedged .. and that is just a smidge too far. This ensures that the valve is all the way open so that the filter basket drains as the coffee is made. I haven't had any issues since I started doing this. The only reason I'm on my second one is that a neighbor made coffee one time without loosening the lid (I wasn't there) and it overflowed and killed the electronics. It is just a habit now, put the carafe in, loosen the lid ... pull the carafe out, tighten the lid. Hope this helps.
My coffee pot was leaking over the carafe and onto the warmer. I found that this issue was caused by the carafe lid. The lid was not allowing coffee to flow into the pot fast enough. I removed the inner mechanism from the carafe lid (it pops off really easily) and just sit the lid on top of the pot while brewing, and no more leaks! After brewing, I put the mechanism back onto the lid and twist lid onto the pot.
The caraffe lid must be on the Coffee maker while making coffee.
The lid pushes a opens the hut-of valve in the filter.
If the lid is not on the caraffe, the valve will prevent coffee from dripping out of the filter.
This is to prevent coffee leaking on the lower carafe heating element when you remove the caraffe to quickly pour some coffee. the water accumulates while you do this, so if the machine is still brewing, you should put the carafe with lid back in the cofee maker, to release the accumulated liquid in the filter.
There is a valve in the centre of the carafe lid (If you shake the lid you can hear the valve rattle). This valve becomes gummed up with heavy coffee oils over time and sticks causing part of your brew to pour onto your counter. The fix is to simply clean the oil out of this valve. I cleaned mine by soaking it overnight in a water/bleach solution then blasting hot water into it. You can clean it more thoroughly if you pop off the bottom lid part that extends into the pot. It is a snap fit. Before you take it off note the orientation.
On my lid this valve was coated in heavy, greasy coffee oils. After this cleaning your pot should not leak when brewing.
Another problem is the stiffness of the lid making it sometimes very difficult to open and close and if not fully closed coffee will leak while pouring. This o-ring binds against the carafe. To fix this, locate the 'O' ring in that same part the extends into the carafe on the bottom of the lid. put a drop or two of vegetable oil on your finger and apply a thin film around this ring once every three weeks or so. Your lid will open and close smoothly and beautifully.
If water is leaking from the very bottom of the machine, your unit is broke and you need to call Cuisinart. If it is just overflowing the caraffe/basket: The two most common reasons for overflow or underflow have to do with the carafe lid and the filter basket - they key to smooth flow with this coffee maker is making sure the filter basket and carafe lid are making the proper contact with each other so that the center knob on the carafe lid pushes slightly up on the filter basket spring. Make sure the carafe lid is completely closed. Make sure the filter basket is pushed all the way down. Make sure you are not using the gold tone filter and a paper filter at the same time. For some reason, I get better results when the handle of the carafe is resting against the right side wall. If everything is in place, I would suspect a problem with either the filter basket being clogged or some problem with the carafe lid - call Cuisinart as they should be able to order these parts for you.
The two most common reasons for overflow or underflow have to do with the carafe lid and the filter basket - they key to smooth flow with this coffee maker is making sure the filter basket and carafe lid are making the proper contact with each other so that the center knob on the carafe lid pushes slightly up on the filter basket spring. Make sure the carafe lid is completely closed. Make sure the filter basket is pushed all the way down. Make sure you are not using the gold tone filter and a paper filter at the same time. For some reason, I get better results when the handle of the carafe is resting against the right side wall. If everything is in place, I would suspect a problem with either the filter basket being clogged or some problem with the carafe lid - call Cuisinart as they should be able to order these parts for you.
I had this problem after about a year of use. The thermal carafe lid had become clogged enough with coffee sludge (fine grounds/oil) and hard water deposits to slow the flow through the lid. I soaked the lid in a bowl of 2 cups hot soapy water + 2/3 cup white vinegar for a few hours, agitating the lid in the mixture every 1/2 hour or so. Then, I rinsed the lid and packed baking soda in every opening and dropped it back into the mixture - hoping the fizzing action of the baking soda+vinegar would help loosen any remaining sludge. I rinsed it again, and whacked it against the side of the sink for a final effort to loosen sludge. Repeated the baking soda + rinse + whacking a couple of times. No more problems.
In the future, I plan to do the soak at every Cleaning cycle/every couple of months.
Or, if you don't want to deal with it, replacement thermal carafe lids are available from Cuisinart for $6 + shipping.