Question about Xerox WorkCentre PE16 All-In-One Laser Printer

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Frequent paper jams on Xerox PE220

Printer frequently will feed the page to be printed about 3 inches then stops with error ''Open Front Door Remove Paper''.

I suspect that the rollers that feed the paper are dirty but I can't see how to get to them to clean.

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  • brusher25 Mar 12, 2009

    The paper stops as soon as it hits the toner cartrage. 3-4 inches sucked in. The tip of the paper is black when I remove the jam as if it was sitting in toner.

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You have to spin them backward to get them into a good position to clean them, They will resist you, but just take it slow and clean them with alcohol or formula 409 type cleaner.
But what will often cause jams on that machine is the seperation pad that is located on the paper tray itself. It will get very slick and allow 2 or more pieces of paper to feed, It is a small gray to black pad on the middle front of the tray, about 1/4 inch wide and and inch or so long, If it is smoothe scuff it with some scotch brite then order one or two.
Google a business called "the parts drop" and call Britt, they should have the pads and rollers at a fair price.

Posted on Feb 09, 2009

  • timothykoo Dec 12, 2010

    Same Problem. I used "Shout wipes" to clean it. 1st remove the dust cover, then open the front, then remove the bypass custom paper loader tray, lastly remove the cartridge for easy access to the feeder roller. You can use any thing to remove dust besides "shout wipes" but make sure it is lint free. Since "shout wipes" is moisten you have to let it dry before putting back everything. After that go to menu on the printer, "0" then clean drum -> select yes, to test the loading.

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2 Answers

When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

Aug 24, 2015 | Samsung ML 2525 BW laser Printer

1 Answer

I get an error message saying I have a jam in door c I don't have the door c how do I fix this


We encourage you to use our knowledgebase, MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year!
We can solve your problem!
Email patrick@mrc360.com for more info.

I found the following on our knowledgebase at http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=36,E=0000000000016136485,K=3441,Sxi=8,Solution=obj(1513)
The pictures may not come through below, simply click on the link above or below to be taken to the page directly.


Resolving Jams at C
Perform the following steps to resolve Jams at C.
  1. Slide the 2000 Sheet Feeder (Tray 6, if installed) away from the printer (See Fig. 1).
  2. Fig. 1 [img src="http://www.support.xerox.com/infosmart/spower/data/media/image/Hardware/Phaser5500/move_tray6.gif" alt="Move Tray 6">
  3. Open Door C (See Fig. 2).
  4. Fig. 2 [img src="http://www.support.xerox.com/infosmart/spower/data/media/image/Hardware/Phaser5500/open_door_c.gif" alt="Open Door C">
  5. Check for and remove any jammed paper. Make sure that all paper fragments have been removed.
  6. Close Door C by making sure the door has latched securely at the front and rear of the printer.
[img src="http://www.support.xerox.com/infosmart/spower/data/media/image/ALL/note_image33x30.gif" width="33" height="30" border="0"> Note: If Door C is not secured completely, jams inside Door C and/or skewed prints may occur frequently.
  1. Slide the 2000 Sheet Feeder (Tray 6, if installed) firmly against the printer.
  2. Verify the paper is loaded correctly in the tray being used. Reference Loading Paper Trays 1-6 for additional information.
  3. Try turning the stack of paper over in the paper tray being used. Make sure the paper meets the printers specifications. Reference All About Media for additional information.
  4. If the jamming continues from Tray(s) 4 through 6, refer to Cleaning or Replacing the Pick Rollers for additional troubleshooting.
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=36,E=0000000000016136485,K=3441,Sxi=8,Solution=obj(1513)

Oct 17, 2014 | Xerox Xer 5550_dt Phaser 5550/dt - Laser...

1 Answer

Paper jam


Have you tryed replacing replacing the pick up rollers? Also make sure that the paper guides are snug against the paper.

Jul 06, 2013 | Brother MFC-7820N Printer

2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

Problem with paper feed. frequent message: carriage jam, open top. No apparent jams, cleaned rollers, slider bar, etc, problem persists


Hi,

Turn off the printer

Open the Rear Access Door,
Clean the rollers ( upwards ) with a lint free cloth ( little damped in water )
Close the Door

Open the Front access door, Check if there are any paper pieces stuck,
Remove the cartridges out and Install back.

Close the Door and turn on the printer.

It should work.

Regards,
Ron

Feb 22, 2011 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

IBM 1332 printer error #241 Paper jam


Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.

  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.

* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.

Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
  • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Oct 04, 2010 | IBM Infoprint 1332 Laser Printer

1 Answer

Help i have a paper jam!


Hi,

When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
  1. Turn off the printer.
  2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
  3. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
  4. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
  5. Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issues and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
  • Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Jul 20, 2010 | Epson Stylus NX300 All-In-One InkJet...

1 Answer

Printer error shows paper jam at paper tray and printer stops after printing 3 or 4 pages. I open and close the top access and printing resumes for 3 or 4 more pages...stops and shows paper jam at feed...


Try two things:

Fan the paper before placing in the tray.

Raise the humidity in the room to at least 40% to avoid electrostatic sticking of the paper. Store paper in 40% humidity area.

Dec 16, 2009 | Konica Minolta magicolor 2400 Laser...

4 Answers

Paper jamming in printer. Pulling one side before the other causing it to jam... Brand new, bought Sunday


Answer:
Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
•If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
•Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
•Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
•Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
•Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Jun 24, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

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