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f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:
Issues with PlayStation®Store contentClick here for help with content purchased from the PlayStation Store.
Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
Confirm UMD is properly inserted
Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it. Please note, it is normal for the PSP system to make noises while it is reading from a UMD.
For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.
Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1. "
Tried these steps and still need help?
If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.
I don't think it is posible to fix this problem. The region code is like the one they put on DVD's to stop piracy. So if i bought the UMD in America I couln't play it on a PSP bought in Asia.Hope this helps.
well buddy u brought PSP frm Dubai and frm wer did u buy the Movie UMD.if its not frm Dubai it wont work.well there r other ways to work it out like change the Firm wire.all these changes wont assure that it show work.better buy UMD frm wer u brought the PSP
the other way round is to remove the Firmwire of Sony and Load the Firm wire of ND33.after u have dont this any UMD will work.
check for the region code that you will see on the manufacturer's box of your PSP. facing the front of the box, the region code is located on the left side of the psp box, inside of square icon that has a globe icon with a number at top of it. if you were able to see the code, the region code must match the same code that you will see at the back of the UMD case label.
yes, try changing region to region 1 as it is possible the umd (disk you bought) is designed not to run unless the region matches. you'll probably have to change it again if you want to read disks from different regions.
my kids have the psps on their holidays at the moment back tomorrow, i will check the restore menus tomorrow for you and see if there is any other changes possibley needed,
also it is worth a try but try changing xmd to umd disk ( eventhough this is for access to memeory usually for usb connection, although it could be something to do with ver 3.71) note youl have to change it back to enter usb mode from your computer.
is yours the PSP slim version or standard version, ?