When I turn on my ipod it says connect ipod to itunes but when I go to hook the ipod up to the computer it doesnt read it. I cant get the ipod past this screen. Before it did this it erased all the music off of the ipod.
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The ipod is requesting that you hook it up to Itunes...maybe for updates.
If nothing happens after you hook the ipod to itunes then you may have to do a restore.
You can restore you ipod but it will wipe all songs,video,messages,pictures,etc completely off the ipod...sometimes you have no choice but to do that and you have to reload everything back on...
Here is how you do a restore incase you do not know:
1...Make sure you have an Internet connection, you may need to download new updated versions of the iTunes or iPod Software. 2...Download and install the latest version of iTunes. 3...Open iTunes. Connect your iPod to your computer using the USB cable that came with your iPod. 4...After a few moments, your iPod will appear in the Source panel in iTunes. 5...Select your iPod in the Source panel. You will see some information about your iPod appear in the Summary tab of the main iTunes window. 6...Click Restore.
7...A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will show one of two messages with instructions specific to the iPod model you are restoring. 8...Disconnect iPod and connect it to iPod Power Adapter this typically applies to older iPod models. Leave iPod connected to computer to complete restore this typically applies newer iPod models. 9...During part two of the restoreing process, the iPod will display an Apple logo as well as a progress bar at the bottom of the display. NOTE: It is very important that the iPod remain connected to the computer or iPod power adapter during this stage of the restore. 10...After the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences. Please take time to rate me.
1. Try another USB cord or USB cable.
2. Restrart your computer for a try. 3. Reset or restore your iPod for a try, this way can fix many general iPod problems. If you don't know how to do that, you may refer to this iPod tips http://www.mac-dvd.com/ipod-tips-and-ipod-faq.html 4. Download and install the latest version fo iTunes for a try. 5. You may try this iPod transfer, it's a nice iTunes alternative that can help you upload music and video to iPod, I always use it to sync my iPod when my iTunes can't recognize my iPod, it's easy to use and works pretty well http://www.ipod-transfer-copy.com/ipod-iphone-to-computer-transfer-cucusoft.html If you have any other questions, feel free to email me.
put your ipod in disk mode by following these steps. press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons. whena check mark appears plug it into you computer and it should detect and mount. add music and have fun.
here are some steps you can try to resolve this issue if you still have the ipod.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you have a computer I would suggest restoring it using itunes.
here is the directions on how to do that as well just in case you haven't had to do it before.
How to restore iPod
(ARTICLE NUMBER HT1339)
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.
The 4 possible restore options are:
1: Restore - Restores with same iPod Software version already on iPod.
2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
3: Use Newest Version - Restores with the latest iPod Software available.
4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed,
iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display.
It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.
Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to
name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Look into the bottom of the iPod where the USB connects. Make sure none of the pins are bent and that there is no corrosion visible. Also, are you using the same cable when you connect the different devices?
try connecting to another computer that has itunes. this sounds like it wont solve anything but for some reason i get errors sometimes and as soon as i connect to another computer and then connect to the original i dont get errors from the original computer i was trying to use.
if that doesnt work, hold the power and home button untill your ipod shuts off then turn it back on. this sometimes helps as a sort of reset for your ipod without losing any of your music or etc.
hope this helped!