Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Hotpoint refrigrator my hotpoint refergirator with water in the door stopped working. When button is pushed you can hear a klunking sound, but no water. Any suggestions on how to fix this

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On back of refrigerator there are 2 water solenoids. It is possible that the solenoid for the water in the door has a magnetic plunger sticking and not allowing the water to travel through the refrigerator to the water dispenser. Unplug the refrigerator first and turn water supply off. Then check or change the pair of solenoids. Let me know if this helps, Sea Breeze

Posted on Feb 09, 2009

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The water in the door stopped dispensing so I changed the filter in the fridge. Still no water. Did I forget to do something?


Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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1 Answer

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The howling sound usually comes from an electronic control when it's going bad. I've also heard of the noise coming from the special shaped condenser fan you have underneath around back. GE may have a fix for this.

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happing again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

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1 Answer

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1 Answer

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If you do hear it Your water line could be frozen in the door. You can disconnect the line at the bottom before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does, leave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there. The valve could be bad.

A strainer before the inlet valve can also get stopped up restricting flow.

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1 Answer

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Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws

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1 Answer

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1 Answer

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Sounds like the door area heater is not working and the tube is freezing up in the door near the dispensor. Try turning off the unit for a day with the door open to see if it suddenly starts working again. That would lead you to believing it was a freeze plug. Rarely does the line kink in the door.

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