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Follow these steps to clear the password: NOTE: These steps also clear CMOS. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery 5. Remove the real-time clock (RTC) battery 6. Wait approximately 30 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared.
Most likely the battery has failed. If you can dismantle it and disconnect the battery, then connect to the computer that will prove whether it is the battery. I hope I have been of help but please do not hesitate to ask if you have any further questions.
Can you please tell me, whether the drive responds when you press the “STANDBY” button on the remote? If the drive responds then the remote is working fine and the actual unit is faulty. If the drive does not respond then the remote is faulty. You need to buy or get a replacement from the seller. All the best!
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 and swing it back. d. Remove the battery pack. 5. Remove the RTC battery from the socket on the system board. 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any battery packs at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared.
i have a similar issue. i was using my sansa while i was trying to go to bed on night. i fell asleep and when i awoke it wasnt on. i tried turning it on but no go. i tried to charge it but nothing is responding. plz help me too
remove the battery from the player this will not void the warranty of the player. Readjust the battery position and hook it back up to you player and turn it on. If it turns on connect the player back to the computer and charge it for 4 hours.