Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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CARTRIDGE jammed My multipass390 is displaying 'cartridge jammed press SET key' whenever I try printing. Nothing happens when I press the set key. Please help

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  • 3 more comments 
  • Anonymous Feb 14, 2009

    head jammed to the right

  • Anonymous Feb 17, 2009

    same situation exactly

  • Anonymous Feb 25, 2009

    same problem, searching the web for fix....nothing yet:(

  • Anonymous Mar 03, 2009

    ohh my god same problem , however did any of urs make a sort of clicking sound

  • Anonymous Mar 05, 2009

    I have the same problem - Cartridge Jammed. May be we can try a Canon printer tech.

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  • 22 Answers

Always it show the error messages like this then go to the authorised service centre they will do the needful you guys cannot do it yourself were are not here to do any free service as such in many issues.

Posted on Mar 05, 2009

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My hp office jet all in one printer is only displaying error ,when i turn it on


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A 'Paper Jam' Error Displays on the HP Officejet 4215 a


Dec 18, 2015 | HP Printers & Copiers

1 Answer

Print job disappearing and not printing


1. Check for a paper jam. Paper jams occur when one or more sheets of paper become stuck in the feeding or printing mechanism. Gently remove any jammed paper and reset the printer.
2. Check ink levels. Those ink cartridges run out fast. If your printer looks like it is printing but nothing comes out on the page, you might be out of ink. Try replacing the cartridge and printing again.
3. Check for a clogged print head. If you know you have ink, the print head might be clogged. Navigate to "Control Panel > Printer > Right Click > Properties > Maintenance > Clean Cartridges" to attempt to clean the print head.
4. Reinstall printer drivers and software. If none of the above helps, try uninstalling and reinstalling the printer and software to correct possible software bugs, errors or conflicts.
Canon-Specific Issues
5. Check printer drivers. Navigate to "Control Panel > Printers > Right Click > Properties > Update Driver" to check for a new driver for your printer. You can also find drivers and software on the Canon Support site (see Resources).
6. Resolve the Waste Ink Error. Press menu on the printer and press scan/copy to enter service more. Press the right arrow to access "NVRAM." Set ABS-M level to 0. Set ABS-P level to 0. Press "Stop" to exit.
7. Resolve Wrong Cartridge Message. Turn off the printer and unplug the power cord. Remove the cartridges and the print head. Clean the print head in lukewarm water. Set it aside to dry. Clean the contacts gently with an eraser and wipe with a tissue. Reinstall the print head and reinsert the cartridges. Run a cartridge alignment.
8. Resolve E0D02 error. Clean the cartridges and the sender strip. The sender strip is behind the rubber drive belt behind the main hatch. It runs horizontally across the machine. Wipe it gently with a lint free cloth.

Aug 19, 2012 | Canon Pixma Mp250 Printer

1 Answer

Every page printed has a wrinkle pressed into the paper


Its or moisture issue or wrong pressure between fixing roller and press roller.

Jun 30, 2010 | Printers & Copiers

1 Answer

Error Message U053


Error messages displayed on the LCD and how to handle them
When an error has occurred in the printer, the error / check message is displayed on the LCD.
Take the appropriate action to return to the normal condition.
Error / Check message How to correct CHECK INK
U041 An ink cartridge is empty.
To cancel printing, press the Stop/Reset button.
To continue printing, press the OK button.
After the printing finishes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause printer malfunction. U051 / U052
U053 / U059 The ink cartridge may not be set properly, or an ink cartridge not supported by the printer is installed.
Install the proper ink cartridge.

Make sure to install both the ink cartridges even when you set the printer to use only one ink cartridge (Color or Photo) in printing.
If one of the ink cartridges is missing, this error will occur. U075 / U076 The ink cartridges are not installed in the proper position.
Install each ink cartridge in the proper position. U140 An ink cartridge not supported by the printer is installed.
Install the proper ink cartridge. U161 / U162 A used ink cartridge may be installed, or the ink cartridge may be empty.
Replace the ink cartridge.

By pressing the OK button, printing can be done without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate. READ/WRITE MODE Since the memory card is currently write-enabled, printing is not possible.
Set READ-ONLY MODE ON. NO PHOTOS ON CARD Some images in the memory card may not be in a supported format. images listed below cannot be printed directly from a memory card. Print them from a computer.

- images edited on the computer
- images in a format other than JPEG or TIFF
- images with double-byte characters used in the file name
- images saved in a folder nested 4 or more layers deep INCOMPATIBLE CAMERA The printer cannot communicate with the connected camera.
Disconnect the cable between the printer and the camera to clear the error.
Confirm the following items and print again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the printer cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the printer.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the printer. WASTE INK NEAR FULL The waste ink absorber is getting full.
Press the OK button to clear the error.
Printing can be done until the waste ink absorber becomes full. If the waste ink absorber becomes full, please contact your local Service Center for replacement of the absorber and printer maintenance.

The waste ink absorber is a part inside the printer, which absorbs ink used in the cleaning operations, etc. CHECK PRINTER Turn the printer off, and remove the power plug from the outlet.
About ten minutes later, plug it in again, and turn the printer on.
If the problem is not resolved, the printer may require servicing. Please contact your local Service Center. HEAD ALIGNMENT ERROR Automatic print head alignment failed.
Press the OK button to release the error.
Check the followings and do automatic print head alignment again.

- Check if A4/Letter-sized paper is loaded in the auto sheet feeder.
- Check if the paper output slot is not exposed to a strong light source
- Print the nozzle check pattern to check the status of the print head.

If the problem continues, do manual print head alignment. LOAD PAPER If paper is not set, set paper and press the OK button. When paper is set, check each item and do printing again.

1. Confirm that unusable paper is not set.
2. Confirm that paper is set properly.
3. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.
4. Cleaning the paper feed roller may resolve the error.

If the problem persists, the printer may require servicing. Please contact your local Service Center. PAPER JAMMED Remove the jammed paper.
If paper jam frequently occurs, check the following:

1. Confirm that no foreign material is inside the printer.
2. Confirm that unusable paper is not set.
3. Confirm that paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.

If the problem persists, the printer may require servicing. Please contact your local Service Center.

Sep 15, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

My HP Officejet 5610 All-in-One won't copy or scan any document


Hi,

Your printer might need some servicing ,u can try out the following steps in order to service the unit .

Clean the electrical contacts on the print cartridges and the print carriage Followthese steps to clean the electrical contacts on the print cartridgesand the print carriage. Do not replace the cartridges until prompted todo so.
  1. With the power turned on, open the product and remove both cartridges.
  2. Disconnect the power cord from the product.
  3. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print cartridge.
  4. Whileholding the cartridge by the sides, gently wipe the cartridge contacts.Wipe the contacts with a dry, cotton cloth to dry the contacts andfinish cleaning. Figure 1: Clean the cartridge contacts c00617184.gif 1 - Contacts 2 - Nozzles
    NOTE: Do not touch the cartridge nozzles while cleaning the cartridge.
  5. Lightly moisten another cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print carriage.
  6. Inside the product, clean and dry the electrical contacts of the print carriage with the swab or cloth. Figure 2: Carriage contacts c00246272.gif
  7. Wait five minutes for the contacts to dry.
  8. Plug the power cord into the back of the product and turn it on.
  9. When Insert (right or left) Ink cartridgeappears in the control panel display, insert one of the cartridges.Check for any messages that appear in the display and then insert theremaining cartridge.
  10. Print a self-test page again and check the print speed.
  11. If the self-test page takes significantly longer than 30 seconds, replace the ink cartridges, and repeat the self-test.
If you have replaced the cartridges and the self-test page takes significantly longer than 30 seconds, service your product. If the self-test page prints at an acceptable speed, continue to the next step to begin testing printing software.

AND AFTER THIS TRY THE RESET AS WELL < EXPLAINED BELOW >>>

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1
unplug the power cord from the back of the unit without turning off theprinter.
2
press n hold # key and 6 key together n do not release the keys ,while holdingthem down plug in the power cord back into the unit.
3
wait for a few seconds as it would make certain noises and turn off , when theunit turns off release the keys .

4
after a few seconds turn on the printer , wait as it wud go into initialisationmode > might ask to press 1 for language (please follow instructions ) itwould give 2 or 3 allignment sheets.

In case it does not work the unit might need to be replaced . U can call HP Tech Support # 1800 474 6836 to get the replacement options as they provide a good deal .

Thanks n take care.






Oct 23, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Cartridge message


There is some problem on the sensors or on the firmware of the product.
try to reset the printer by:
> unplug the power cord without turning off
> try to press and hold the power button without the power cord
> then press and hold the pound key "#" and the number 3 key at the same time while plugging in the power cord.
> dont release buttons yet, release it when you are prompted on the display like "Partial NVRAM Reset"
> then after doing all of the steps, try to print or copy and check if it would still prompt the error message

Aug 25, 2008 | HP OfficeJet 7310 All-In-One InkJet...

5 Answers

Printing blank page


Ok here are a few things to try first, if they fail to work, reply here with the results and we can work from there..

1.) remove the cartridge and blot it on tissue paper to ensure it has ink..

2.) go to the printer preferences
Start / All Programs / Printers and Faxes,,
Right Clik on the printer and click properties

YOUR PRINTER SETTINGS MAY VERY FROM HERE BUT ITS BASICALLY THE SAME PRINCIPAL AND YOU WILL FIND THE FEATURES JUST PROBERALLY IN ANOTHER LOCATION

Click Printing Preferences then maintenance
Click Cartridge settings
Ensure its set to print from both black and color cartridge..

Just find the settings and make sure its set to print from both cartridges..

Let me know how that plays off and we can work from there...
but that should work..

Feb 22, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Canon mp30s cartridge jammed


Since making my query post my husband seems to have solved the problem. I first tried the solution offered here for another printer model (remove then replace actual print head unit with the cartridges intact) but that didn't help. So my husband put a small amount of WD40 (also known as CRC) on the slide bar that the print head moves along. That seems to have freed everything up.

Oct 10, 2007 | Canon SmartBase MP360 All-In-One InkJet...

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