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Surprisingly the solution was quite simple after I stopped panicking. The Sansa Updater SetupMaintenance Program, I don't know where I got it from, probably off the web site for Sansa. I clicked it, followed themessage to delete current files and update new material. It told me to plug in my "dead" Sansa Clip (which was full of audio books I did not want to loose) and like magic it came to life. I sure hope this information helps someone. I have the silver 4g SanDisk and LOVE it