Question about Kenmore 35912 / 35913 Progressive Upright Vacuum

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Brush won't turn

35922 Motor runs and it picks up some things but the brush won't turn and it won't pick up lint etc. Heard about a reset switch but where is it?

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The Agitator Overload switch is located on the top of the base assembly. Unplug the vacuum and press the reset button. The vacuum also has thermal protection, which will reset itself once the vacuum cools. The agitator will also stop when the vacuum is in the full upright position.
35922 Owner Manual

Posted on Feb 08, 2009

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I have an Electrolux upright with problems with the rollers. The reset switch that sticks out of the broke off several years ago and it worked fine. My wife sucked some string into the rollers and they...


Since the vacuum does reset, I suspect a different problem. If strings, hair, and similar items are picked up, they also wind around the ends of the brush, which would result in the roller being too tight to spin, thus shutting off the motor. You probably won't be able to see the ends without taking the powerhead apart. The problem with the consumer taking it apart is getting it reassembled correctly.
I do recommend getting the switch replaced, though. Take the vacuum to an authorized Aerus Electrolux store for repair and cleaning. Being an older one it probably needs it.

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My broan cv30 purchased in 1996 carpet power head unit sucks up dirt and rocks but will not pick string or yarns up from carpeting. I find myself picking it up. It is sucking fine dirt and small...


It's possible you simply need a new belt or roller brush. Place the power nozzle upside-down turn the vacuum on. Ensure the brush turns. If it doesn't, the belt has broken or is too worn to turn it. Replace the belt. Make sure the tension is properly set prior to reassembling the power nozzle.
Next, with the power nozzle upside down, run the flat of your palm across the brush area. If you can barely feel the bristles, it needs replaced. A good brush will loosen the yarn and strings, but needs to be cleaned periodically.
As long as the powerhead motor is running, there is no need to replace it. If it's not running, look for a reset button and press it. There could also be a broken wire, loose connection, or bad switch causing a power head motor to not operate..

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Hi There,

The Dyson DC15 All floors is actually a 2 motor upright, meaning the suction motor is separate from the motor that rotates the brushes. The first thing you should check is the reset switch on the brushes. Behind the brushes there is a little red pole, push this down to reset the brushes, and see if this fixes the problem.

If not, then you may have a bad on/off switch for the roller brushes. Try pushing the switch next to the main on/off switch that controls the brushes up and down, up and down, can you hear the brushes attempt to come on at all? If you could hear them come on even somewhat, this means that your brush on/off switch is bad and needs to be replaced.

If nothing happens when you push this switch, it still may be bad and not getting any power at all to it.

Does the machine make any sound at all when you try to turn the brush switch on and off?

Please try pushing the reset switch, then testing the on/off switch first. If neither one of these solutions works, please just use the comment field on the repair and let me know, and I can then walk you through some more advanced diagnosing of your machine.

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1 Answer

Isn't picking up lint. Will pick up other things like flecks of paper but will not get any fuzz or fibrous material off any rug no matter what the setting. This is a recent problem. Have owned the...


Is the brush turning on the bottom of the machine ? If not It could be cloged
up with stuff or the belt could be worn on it and it will turn but as soon as it contacts the floor it will stop turning. The belt is easy to replace by removing screws on the bottom of machine and a plate will come off . The belt can be pulled off and a new one installed by stretching it over the shaft on the motor and one on the brush assembly some may have a cogged wheel. JUST MAKE SURE IT IS UNPLUGED BEFORE DOING THIS

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My Sanitaire vacuum is not picking up well - works ok on floors but not on carpeting


Depending on the model you may have a single or two motor system. If it is not running well in carpet mode but still has suction check to see if the brush for the carpet head is turning. If not look for a red reset switch or spin the brush when the vac is shut off. It it spins freely the belt is either broken or badly stretched and needs replacement.

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Hoover Bagless WindTunnel vacuum cleaner.


very easy. you have clog. take the brush off look where the hole is thats where the clog is. it might be in there you might have to take the housing off of the motor

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Motor runs fine and hose not clogged will not pickup dirt


This may sound silly, but have you checked the belt? A lot of Eureka vacuums use the vac motor to run the brush, and if the brush is not running the vacuum won't pick up. Another thing to check is the condition of the fan blades.. if they get worn they will push air out of the exhaust ports, but not push enough air to pull the dirt into the vacuum bag. Another thing to check is the length of the bristles on the brush... you can change a lot of the bristle strips and save the cost of a whole brush roll.. All of these fixes are under $10.00 (Belt: $1-2, Brush Strip $3-6, Fan $5-10) at most places.

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Lint from the carpet not being picked up, why?


Either the brush roll is not turning, or you have a clog at the inlet by the brush roll or in the hose.

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