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sounds like a burn-in but are you saying that you can view another picture but no clear because the previous picture is still there. A burn-in is a tv being left on a fixed object like a picture and left there so long this is what you see when you change channels the image burned on the screen, is this what you have?
If all your wanted is to widen the picture then just push aspect or format on your remote control and put it on either 16:9 or full. But if your referring to HD then an HD picture fills the screen by itself no matter what setting you have the tv set to. If the screen isnt full then the program your watching isnt broadcasting in HD at that time. A common misconception is that because its an HD tv or an HD channel that it always should show in HD. This isnt true. It goes by the broadcast
This is common issue of the channels that use 4:3 format while TV is designed for 16:9. To get it disappear, you just go to picture option, choose WIDE FIT, this fuction will widen the picture to whole screen. Of course, you have to accept the picture is blur a bit.
I also have a Brand new Sony Bravia 52" LCD with Comcast Cable (motorola box).When switching between HD Channels sometimes the left side of the screen shows a smushed version of the new channel, and the right side is a frozen picture of the previous channel. I correct this by switching to a non HD channel and back. Cable or TV problem I wonder?
Ocean's Eleven. Best remake movie, I think.
I believe your TV is in "ZOOM" mode for the screen. This will make a 4x3 picture come up closer to fill in the 16x9 screen, but this cuts off the top and the bottom.
Keep pressing the WIDE button on your remote until the picture looks best.
If you have HD channels, the screen mode should be on NORMAL. HD channels will have the 16x9 screen format.
The non-HD channels will have 4x3 screen format. When the screen mode is on NORMAL, you will have the cut off picture on the sides because the 4x3 format will not fill in a 16x9 screen.
Beware: Although the process should be safe, it technically voids your warranty.
Enter the service menu:
1 - turn of tv with remote
2 - press and release in the following order on the remote: Info, Menu, Mute. Make sure remote is pointing at the tv
3 - turn on the tv from the remote
4 - you will see the service menu. using the down arrow on the remote
select the Reset option. Using the right arrow button at this point
will do a hard reset.
5 - Wait a few seconds, turn TV on
6 - you will have to rescan analogue and digital channel but it should be working now.