Question about Western Digital Passport 160GB External USB 2.0 Hard Drive - Black

1 Answer

WD Passport 160 won't open

When I connect my Passport 160, my laptop, running vista, reads the passport and shows the amount of available space. I can open the properties window and check all of the Passport information, but it won't allow me to open it to view files. When I try to open it I get a message at the top left of the window saying computer (not responding), then when I try to close out of My Computer I get a warning window saying, Windows Explorer not responding. I've had the drive for about six months and it has worked fine until 2/7/09.

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  • eaglerealty1 Feb 17, 2009

    me too, but im not running vista

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Before deciding if you have to check your computer or the disk, you might want to try this pasport on another laptop. If the same problem occurs, change the USB cable with a new (short) one and see if the problem is still there. If it is, then the drive is fried. You may want to take the disk out of the passport, hook it onto a desktop system using the sata bus of the drive and try recover programs like recuva or similar to retrieve the data.

Posted on May 11, 2017

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Posted on Jan 02, 2017

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SOURCE: dropped a WD passport drive, now it won't load. HELP!

Unfortunately, these drives are not made to be dropped.

It sounds like it was damaged by the drop which could have rendered the read/write heads inoperable or mis-aligned.

Contact Western Digital for a warranty replacement.

Posted on Apr 29, 2008

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

These WD Passport external drives are junk. This happened to two of mine, switched to Maxtor.

Posted on Sep 01, 2008

  • 300 Answers

SOURCE: WD Passport Drive Lights Up But Compu Does Not Find the Drive

No NO , WD is an excellent company as of 2004 , excellent products from them , if you wanna complain rag on seagate SATA drives hahaha they decided to dissable S.M.A.R.T. technology on their drives , yuck !

if the drive stopped working like that all the sudden , USE YOUR WARRENTY and RMA the drive back to the compay , get them to give you an RMA number , make up any sad story as long as the drive is still under warrenty , now they may ask you to pay for the new drive they send , but thats just untill they verify your old one is dead , then they'll refund the money back to your bank account.
which is totaly reasonable and protects them financialy , anybody would do the same.

You'te not alone , many many many DIFFERENT external drives are working one day and not working the next , it has alot to do with the batch , a particular batch of drives may be defective and nobody knows about it till it happens.... so please don't be real upset at maxtor or any others , but you can deffinately rag on seagate hahaha if just for their taking away the SMART drive diagnostics from their SATA drives .. we'll get you seagate Muhahaha we want our diagnostic tools because we're hardware monkies lol

so my advice is don't fight this too much , and RMA the drive back to the company if you still have warrenty power ...

they do have data recovery service , that may cost you more money , but you must decide what the data is worth to you , and maybe they will even get your data back for you if the drive was/is still under warrenty ,

always use your warrenty powers when you can.

shalom

Posted on Sep 11, 2008

zzptichka
  • 95 Answers

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Posted on Nov 30, 2008

  • 1 Answer

SOURCE: 320GB WD passport essential works with XP os but not with vista

both of my vista machines worked perfectly... i am not using the software that came on the drive. as a mass storage device it works perfectly.

Posted on Feb 01, 2009

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1 Answer

Unlock wd my passport


Click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

Automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient

hope it helps

Nov 05, 2012 | Western Digital WD My Passport Essential...

1 Answer

My passport is originally 250 GB but now it says that it's only 94 MB. I don't know what happened.


is that a free space and used space graphic? or does the entire disk(use start my computer right click on hard drive and see what total amount of space says)

if you have been using this for a while, that would explain the lower figure but this graphic will clearly show the balance on that drive

here's a link for a free disk optimizer that might help too

May 19, 2012 | Western Digital WD Passport 250GB Portable...

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I tried to format my 500gb WD passport essential with exfat using windows 7 for my mediastar pvr . Now neither pvr or windows 7 can see the harddrive


Windows 7 does _NOT_ support 'exfat' drives, as you have found out.
You can "format" the drive, to use 'FAT32' or 'NTFS' file-systems.

Dec 27, 2010 | Western Digital My Passport Essential...

1 Answer

My WD passport will not pull up all folders and ask to format..


Run Chkdsk on the passport. To do it follow the steps.

Run the "Command Prompt" as am Administrator.
on "C:>" type chkdsk <your passport drive letter>: /f /r
after finished the check disk remove your passport and re insert it.

Apr 17, 2017 | Western Digital My Passport Essential...

1 Answer

Can't retrieve data


Be sure to use the WD supplied USB cable to connect the drive. I had a similar problem with my WD Passport 320 and was told that using a cable other than that short 8 inch cable can cause some odd operations.

Sep 30, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Wd passport file customizing


If you open the Computer directory and identify the drive letter for the WD Passport drive, right-click on the drive folder and select properties. The properties tool for the drive will open showing several tabs. Select the Customize tab and you will see a heading for "use this folder type as a template" with a drop down menu. Here you can select different categories for the folder and apply it to subdirectories also by checking the box below. This should give the folders more of a vista look! If you want to personalize further and add your own images to the folder icons you can also do this here. If you don't select the apply to subdirectories option you can manually apply different styles to different folders in subdirectories. If you don't like the way things have turned out you can also restore the default settings.

Hope this answers your question.

Have fun

Dec 06, 2008 | Western Digital Computers & Internet

1 Answer

WD Passport Elite 320 - won't install autobackup launcher


I just spoke to WD support...here is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!

Dec 01, 2008 | Western Digital Passport WDXML800UE...

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My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I have the 80GB WD passport and it suddenly stopped working one day.  The unit lights up but nothing else.  Finally I cracked the case open and found, as I suspected, that the drive is simply a SATA laptop drive with a SATA-to-USB conversion card built in.  I suspected that the card was **** so I disconnected it and used a USB hard drive adapter (http://www.tigerdirect.com/applications/category/category_slc.asp?CatId=3770&name=USB_Hard_Drive_Adapter) and I can read/write to the drive just fine.  Best part is that the adapter I use has its own power supply so I'm not pulling juice through the USB cable for a SATA drive. 
Even though mine "works" again I don't recommend these drives to anyone.  They're just not sturdy enough or well designed.

Sep 09, 2008 | Western Digital Passport WDXML800UE...

7 Answers

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I had a similar problem with my WD passport 320GB. When I connected it to my laptop it never showed up on My Computer even though the blue light on the hard drive came on.
Here is what I did:  Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths"  and change it from the listed to another drive. I changed mine from G to F drive and it worked for me.

Jul 29, 2008 | Western Digital Passport WDXML800UE...

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