- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can download the manual from the above link. If that doesn't work, go to support.dell.com and follow the links to the downloadable manual. Start on the left hand side by selecing Manuals (found under the "Product Support" heading)
Ok, I chatted with Dell and after we tried the other suggestions to no avail, the guy said that I need a new ESS board ... wow, expensive! So, found a printer on e-bay to get for parts ... but need info on how to replace ESS board ... can anyone help? Thanks!
Removed the fuser unit and also removed the left hand side panel to access the gearing mechanism.
Manually rotated the gearing a number of times thru 360 degress. This appears to have cleared whatever was causing the printer to detect a paper jam although there was no obvious sign of bits of paper or even dust build up.
Do not try to clean the drum. The drum and its asociated cleaning blades and other parts, are COMSUMABLES that have a certain useful lifespan, the same as batteries or automobile brake pads. When smudges appear on the drum, it and the associated parts are at the end of their useful life. Order a new IMAGING DRUM KIT from www.dell.com