We have tried to watch several movies. i stick the dvd into the player, the player attempts to start up, and then it gets stuck on "root". then we have to eject and eject..so on so on...is it the region code or something else. about ready to throw out the window and get a blue ray...
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I have the same exact problem with that dvd player. So far i am not aware of any solutions yet. I called phillips and they said they will try to create new firmware uprgade for the dvd player to fix the problem and they told me to keep an eye out for it on the website. I installed the most recent firmware too but that didnt help at all. The only other solution i see is maybe downloading the entire movie from pirate website and burn the dvd files onto a high quality disc at slow speed with a good dvd writing program.
The solution to a dvd/cd player saying no disc when there is one or start to load and freeze up is bad condition of the lense of your dvd/cd player. The lense has started to fail. All you need to do is have the lense changed.
When a disk is stuck inside the player , try following the procedure below:
Unplug power cord. Plug back power. Turn on the unit and press repeatedly the eject button at the same time. If you successeed in ejecting the disk before the player starts reading TOC(disk initial track), then the disk will eject. If that does not work, then there is an internal fault, in that case the unit must be taken apart to remove the disk.
Turn the power off, and then unplug the home theater from the wall outlet. Plug it back in after about 30 seconds, and turn it back on. If it still won't eject, then the HTS needs repair. Philips will replace it if it is still in warranty.
I bought this item in Nov. of '07 and it worked great...for about 3 months then the dreaded no disc message appeared and has ruined my life. Howvever after not using this DVD player for a month or so i had decided to tinker with it to try and get it to work and it appears i have found a solution that is working for me so far. After being fed up with Philips and trying their "solutions" because as we all know the U.S. sells DVD's with the wrong region code (ha funny Philips people) i began trying to make this stupid peice of garbage work in any way. What i came up with is this: 1.) insert your DVD and wait to see what happens. When you get the no disc readings this is what you do. 2) Eject the dvd but do not touch it 3). While the dvd is sitting in the slot press and hold down the play button on the remote control and continue to hold it down 4) it may take awhile but give it a chance, and hopefully the DVD will "resume play" and start anew. If holding the play button down does nothing then try holding it and releasing it in intervals until something happens. If nothing ever happens then i guess you SOL. I know this is not an desired fix to the problem but so far it has worked for me. I noticed this because the stupid thing will would read a cd and this got me thinking. This way is kind of a jump start to get the dvd going....hope this helps someone
Looks like it will have to come apart.
Can you see how?
Usually the top/side casing is simply 5/6 screws
2 each side and 1/2 at the back then slide back away from the from panel.
Technical help at Philips may be helpful.