Question about Philips HTS-6500/37 System

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Hts 6500 gets stuck on some movies

We have tried to watch several movies. i stick the dvd into the player, the player attempts to start up, and then it gets stuck on "root". then we have to eject and eject..so on so on...is it the region code or something else. about ready to throw out the window and get a blue ray...

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1 Answer

DVD will NOT eject!


Looks like it will have to come apart. Can you see how? Usually the top/side casing is simply 5/6 screws 2 each side and 1/2 at the back then slide back away from the from panel. Technical help at Philips may be helpful.

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