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Hi Barbra, Check all connections. Have you installed the printer drivers? Try un-installing and installing the printer drivers again. Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/
Not compatible or not working well with windows 7?
(making a program work with windows 7)
Maybe, It doesn't work because the driver/application you installed is
for other versions of operating system. I am also using windows 7 like
you so don't you worry, You can still use your old installer/driver from
other versions of operating systems. Just remember that before
installing any program in a windows 7 Operating System Computer, Use
"troubleshoot compatibility". Right Click the Icon of your program
installer/application first, then choose "troubleshoot compatibility". This will
allow you to choose on what type operating system your program will run.
Just reply back if it still doesn't work.:D rate and vote for me:))
Specs state that it is USB - probably a "USB-B" connector. Anyway, how is it connected to your desktop? Surely you can take the USB lead from the printer out of the back of your desktop and plug it in your laptop? Am I missing something here? Specs don't say it is a "parallel" connector (unless it has both). If it has both (and you are using the parallel connection (big plug with many pins) on your desktop then there should be a USB-B socket on printer next to the big parallel socket.
Go toy www.dell.com, click on the support link. Lookup your specific pronter model #. A list of all available software/drivers will appear. Download and install the ones pertaining to the operating system you are running. You should be all set. Hope this helps.