Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

1 Answer

Change in bottom of the bucket

We don't always get the coins out of our kid's pockets and they seem to end up in the botom of the secondary bucket. The only way for this to happen is for the coins to float near the top and spill over into the secondary. The coins will make a scraping or grinding noise during the spin cycle. We've had Whirlpool out twice to remove the bucket and discard the coins but at $100+++ a visit I need to figure this out myself but can't seem to find disassembly instructions or a shcematic of the machine on line.

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  • lwhiteley Feb 09, 2009

    coins keep getting stuck in the secondary basket and I want know who to fix it myself.

  • jlynch012 Feb 09, 2009

    I have the same problem with change getting into the 2nd bucket. The change actually made its way to the pump and cracked it causing a minor flood in my basement. I have had the repair men out to my house twice for this problem. This has got to be a defect--how can change cause problems in this washer, but not in any other washer I have had?

  • mike-mcd Feb 09, 2009

    I have the same problem with my Whirlpool Cabrio HE WTW6400SW with change getting into the 2nd bucket. The change actually made its way to the pump and cracked the drain pump housing causing a minor flood. I replaced the entire drain pump assembly ($80) only to have new break one week into usage. Cracked housing is lightweight plastic and not sold separately, only as part of drain pump assembly. I have contacted Whirlpool but no response. Trying to figure out if any filter to block coins from entering drain pump assembly which appears to be crux of the problem. I have never expereinced this with any washers I have add before.

  • etnmk Apr 04, 2009

    Just replaced the Pump. Prior to it failng I had been removing the pump and coins. Got a little tired of removing the coins and left it go.
    Finally broke a hole in the pump housing flooded my laundry room.
    May have found a little easier way of removing the coins though. Remove the back cover. Remove the dischage hose clamp and hose only. You will get some water so have some towels available.
    Use a shop vac to **** out the remaining water and coins. Look in with a flashlite to be sure you got them all.

  • Anonymous May 16, 2009

    Just has a service guy out to replace the second pump in 2 months. Found change in both, which resulted in cracking the cheap plastic housing. I ordered the second pump on my own for $95, due to the fact that the appliance company will not honor the warranty anymore. They claim that loose change voids the warranty.. Needless to say I'm not happy!!!!

  • Anonymous May 21, 2009


  • Anonymous May 21, 2009

    it doesnt seem to wash clothes correctly

  • nicholsonsir May 22, 2009

    I have the same problem, my Washer flooded my laundry room. The tech came out and said that it was not covered unless you have the extended warranty. I have the extended warranty and they still wont fix it. I believe this is unfair so I filed on Lowes in small claims court. the court date is coming up in a couple of weeks. Whirlpool customer service is a joke.


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  • 2,651 Answers

Ohter than preventing them fom going into machine, ther eis no way to stop them fom entering the outer basket'pump assy.. you can popo the top of the machine and tip it back, then by removing the plastic outer cover (covering the outer to inner tub) youll be alble to lift out the basket and retreive errent debris..

Posted on Feb 14, 2009

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My clothes are still to wet after spin cycle..GE WKSE5260E. What is causing this?

you may have a pump not working correctly or the spin cycle is not coming up to proper speed or a control board failing .
1st off lets look at the unit after you have ran a load are the clothes still wet or damp ?
so lets check the water with out a load of clothes in it and lets see what happens when it goes to a drain cycle and i think your machine should have a rinse and drain cycle ? does it pump the water out quickly . im betting it does not at the bottom there is a access panel for service behind this door you will find a pump with a clean out filter after making sure you have as much water out of the unit and before you take the filter out of the pump . be sure to have some towels and a bucket as there will be water that will come out of the outer tub and it will end up on your floor . after you have gotten this far check the filter and see what may be in it pens coins socks lots of things end up there when pockets do not get cleaned out .and a pump could also be failing .
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How do i clean filter

For front loading washing machines the filter is usually at the base in front of the pump unit. You take out the bottom plate and behind it will be a stopper valve. You twist it to expose the filter sump. Take out all the dirt and debris including pins and coins and put it back. Best to empty the base of the washer by pulling out the drain tube which is next to the filter stopper. The tube can be pulled out and after opening the nozzle into a bucket. If the tube is not there then take the sink end of drain hose and empty into bucket by pulling the hose downwards. It will be helpful if you provide make and model of washer to get more specific instructions.

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on all front loaders, the smell comes from not been used every day, #1, and water sit at the bottom of the drum, is always water in the system from the top of the drain hose to the pump, and they, the manufacture recommend that you use some chemical once per month to clean the unit.
this is what I do. get a bucket of water and bleach 3 water 1 part bleach, get a rug that you do not need any more. wet the rug and with your hand open the door and put the rug unter the rubber around the glass door, in other worth's, the rubber that connects the door to the drum bucket rinclos and water and other material stays there, building mildew, would be good to wear a globe, and clean the inside of these rubber real nice, go around several times to make sure you don't miss a spot., the cloth well come out black means it is loaded. then put the rest of the water and bleach in the machine, add 2 caps of bleach in the machine, fill it to hi and let it stay for 1 hour or more in the drum, then have a gentle cycle, these well clean the rest of the unit. one more thing, if you have members of the family that forget coins or papers in they pocket. may have to do more work to clean and drain the unit, just let me know I well help you.

Apr 14, 2014 | Washing Machines

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I have a kenmore elite front load washer and have problems with it draining completely after washing a load, from what I'm reading this seems to be a common problem with these machines, is there a recall...

if it isnt draining completly theres a 90% chance it is simply blocked, its only a common problem cos people DON'T EMPTY THEIR POCKETS! (i see this quite often infact did this morning) chances r u eitha have a bobby pin jammed in the pump propellor or a 20 cent coin acting as a butterfly valve in the tubing jus before the drain pump 20 cent coins fit perfectly through the pipe work but stop on the drain pump intake and can open and close letting water out sometimes then closing on others, if your any good with pulling stuff apart just remove the rubber piping coming off the bottom of the tub normally just a ring clamp and check for blockages and also remove drain hose and look in the hole and stick a screw driver in the hole and try turn the propellor round

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The most common reason for this is the pump is jammed - usually with a coin or sock or something.
The pump may be accessible from the front bottom of the machine - look for a little box open it - and you will access the coin - you can clear it and try again - remember to put the coin trap back together again.

Alternatively, if no coin trap is present you will have to tip the machine back - and look for the pump usually it has two black hoses going into it and it is situated near the bottom of the machine - remember when removing the pipes water will come out - so - have a bucket close by to catch the water.

you may find what is jamming the pump there - if there is nothing the next likely culprit is the timer... try moving the programme dial on a little bit see if the spin starts - if you have a digital machine there will be no way to try the last fix.

But the pump is almost always the problem!

Good luck

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What you are experiencing is what i have experienced for the past 6 something now before it gets worse.....

I have discovered that there should be a warning with the NEW FRONT LOAD washers, and that is....ALWAYS EMPTY out pockets of clothes. WIth the typical top load machines...its seems that the "stuff" we left in pockets, ended up in the bottom of the disc of the washing machine, and actually became a game with much money could i find after washing my husbands pants!...never able to go much further than that....but with the front load machines....whats left in the pockets, gets "eaten" by the machine , and the rubbery entrance in the front of the machine.....but items never to be seen, until you pay the a repair man to come out and tell you what you shouldn't do!

SO....sounds to me like, your drain hose is getting clogged, what you are experiencing is what i was experiencing for about 1 month before the machine just stopped working altogether! you can take off the front bottom cover (there are prob screws there) and then there should be a hose and sometimes a trap (where, if you are like us,...the repairman found about 5 dolloars worth of coins) that you can empty out...i guess depending on you type of machine....mine was a GE)

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