Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

1 Answer

Change in bottom of the bucket

We don't always get the coins out of our kid's pockets and they seem to end up in the botom of the secondary bucket. The only way for this to happen is for the coins to float near the top and spill over into the secondary. The coins will make a scraping or grinding noise during the spin cycle. We've had Whirlpool out twice to remove the bucket and discard the coins but at $100+++ a visit I need to figure this out myself but can't seem to find disassembly instructions or a shcematic of the machine on line.

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  • 6 more comments 
  • lwhiteley Feb 09, 2009

    coins keep getting stuck in the secondary basket and I want know who to fix it myself.

  • jlynch012 Feb 09, 2009

    I have the same problem with change getting into the 2nd bucket. The change actually made its way to the pump and cracked it causing a minor flood in my basement. I have had the repair men out to my house twice for this problem. This has got to be a defect--how can change cause problems in this washer, but not in any other washer I have had?

  • mike-mcd Feb 09, 2009

    I have the same problem with my Whirlpool Cabrio HE WTW6400SW with change getting into the 2nd bucket. The change actually made its way to the pump and cracked the drain pump housing causing a minor flood. I replaced the entire drain pump assembly ($80) only to have new break one week into usage. Cracked housing is lightweight plastic and not sold separately, only as part of drain pump assembly. I have contacted Whirlpool but no response. Trying to figure out if any filter to block coins from entering drain pump assembly which appears to be crux of the problem. I have never expereinced this with any washers I have add before.

  • etnmk Apr 04, 2009

    Just replaced the Pump. Prior to it failng I had been removing the pump and coins. Got a little tired of removing the coins and left it go.
    Finally broke a hole in the pump housing flooded my laundry room.
    May have found a little easier way of removing the coins though. Remove the back cover. Remove the dischage hose clamp and hose only. You will get some water so have some towels available.
    Use a shop vac to **** out the remaining water and coins. Look in with a flashlite to be sure you got them all.

  • Anonymous May 16, 2009

    Just has a service guy out to replace the second pump in 2 months. Found change in both, which resulted in cracking the cheap plastic housing. I ordered the second pump on my own for $95, due to the fact that the appliance company will not honor the warranty anymore. They claim that loose change voids the warranty.. Needless to say I'm not happy!!!!

  • Anonymous May 21, 2009

    ONE WOULD THINK WHIRLPOOL WOULD HAVE FIX THIS PROBLEM BY NOW!! I GUESS AS LONG THEY CAN SELL THE UNIT THEY ARE HAPPY. I HAVE BOUGHT MY LAST WHIRLPOOL PROUDUCT

  • Anonymous May 21, 2009

    it doesnt seem to wash clothes correctly

  • nicholsonsir May 22, 2009

    I have the same problem, my Washer flooded my laundry room. The tech came out and said that it was not covered unless you have the extended warranty. I have the extended warranty and they still wont fix it. I believe this is unfair so I filed on Lowes in small claims court. the court date is coming up in a couple of weeks. Whirlpool customer service is a joke.

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  • Whirlpool Master
  • 2,651 Answers

Ohter than preventing them fom going into machine, ther eis no way to stop them fom entering the outer basket'pump assy.. you can popo the top of the machine and tip it back, then by removing the plastic outer cover (covering the outer to inner tub) youll be alble to lift out the basket and retreive errent debris..

Posted on Feb 14, 2009

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