Question about Western Digital Caviar WD200BB 20 GB Hard Drive

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External hard drive unreadable

I have a Cavalry 500 (CAUE37500) external drive that is running, blue light and all, but not being read by any of my computers. Worked fine for a couple of years so far, but now I can't get read it to get my files off of it.

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  • Anonymous Mar 06, 2009

    same prob

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Just a thought-

Make sure all your connections are hooked up before turning anything on. Turn on the external drive BEFORE turning on your computer.

Posted on Feb 08, 2009

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I have a cavalry CAUE37500 500GB 2.0 that I have literally used less than 50 times since I bought it a few years ago. I haven't used it for the last 6 months, but thought it was a good time to delete...


> ticking of a watch ...

A typical sound from a disk-drive that has malfunctioned.

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.

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The driver for this specific device is missing or corrupt. simply re install the driver information and, this will fix it.

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First I had to reseat one of the drives which had worked loose and become unseated during shipping. Then I had to format the hard drive and finally I had a 1TB external hard drive I could use. The light is still red.

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Exact Error


How important is the data on the drive exactly?

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Just change ( buy ) new external then put hdd on new external and everything will work fine!

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One important question: Is this a new hard drive you have just bought straight from a store? If it is, it has to be formatted for PC or MAC first. Let me know if it new or had it for awhile.

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