Question about Kenmore 64702 Top Freezer Refrigerator
I had a diner party last night. I emptied my ice bin in my freezer. I put it back and made sure the bar was in the on position.
When I got up today I noticed a peculiar sound coming from the fridge. It sounded like the ice maker motor doing it's thing but heard water dripping. I looked and there was no ice. Just a pool of frozen water in the bottom? Once again I made sure it was on. An hour later I heard dripping water again investigated only to find a puddle of water beneath my fridge! The drip pan under the fridge is full to the brim and still no ice!? I turned the valve off to keep water from running to the ice maker and shut off the ice maker. I hope this prevents it from getting worse while I diagnose the problem. What on earth could this be? Is my fridge dieing? Help!!
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
at the back of the fridge there is a water drain hole. this will be blocked. you will have to unblock by pushing a thin wire etc down it, then pour a little warm water down to confirm it has been unblocked.
Posted on Jun 02, 2007
SOURCE: drip pan overflow
you could need more freon, because it is causing the pipes to warm up a bit more then they should be, then the condensation builds up. If the problem still percists after you have this checked, i would put a drain hose on it temporairly and aim for a new fridge if it is from before 1994.
Posted on Jun 18, 2008
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
Tips for a great answer:
May 10, 2016 | Refrigerators
have two sides to the water control valve. One side is for the water coming from
fountain and the second side is to refill your ice maker after each cycle of
dumping ice into the ice bin. The freezer should be a 5 degrees or below for
the ice maker to function properly. If the ice maker is empty then fill with
tap water up to top edge of the ice maker and allow to freeze. If after the
water freezes and dumps the ice into the ice bin the ice maker does not refill
I would recommend replacing part=> 67006009 Dual Water Control
or here=> 67006009 Dual Water Control Valve
If the ice maker has old ice inside and does not want to dump itself it will be considered defective and the ice maker core moduel will need be replaced=> W10190972 Ice Maker Assembly
Whirlpool Ice Maker Troubleshooting
I will be here should you have any questions, Thank You, Sea Breeze
Please Rate this Solution
Feb 08, 2012 | Refrigerators
Apr 10, 2011 | Whirlpool ED5SHAXM Side by Side...
Mar 19, 2011 | Kenmore 64802 Top Freezer Refrigerator
Feb 07, 2010 | Amana ABB1927DE Bottom Freezer...
Feb 06, 2010 | Maytag MZD2766GES Side by Side...
Sep 15, 2009 | U-Line CO2075F-B Echelon Refrigerator Ice...
Aug 31, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
Jul 11, 2009 | Amana ARS266ZBS Side by Side Refrigerator
Feb 06, 2008 | Samsung RM255LASH Side by Side...
Feb 24, 2018 | Kenmore 64702 Top Freezer Refrigerator
Feb 17, 2018 | Kenmore 64702 Top Freezer Refrigerator
186 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: