Question about Toshiba Satellite L305D-S5881 Notebook

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Toshiba laptop won't burn cd from itunes

I bought my toshiba satellite A215 laptop in february 2008. model # PSAFGU 05F01D I didn't try to burn a CD until May. I insert the cd, try to burn an itune playlist. The CD reads the playlist and then it initializes. Then the CD ejects and I get an error message. "an attempt to burn a disc failed. unknown error 2131."

I brought my laptop to an apple store, showed them what happens and they told me it was a software problem with toshiba. But in an effort to help, they searched and found that there were hundreds of users encountering the same problem. They found a link where I might be able to down load corrective measures over the internet but they would not let me stay and do it at the store. I was leaving town for the summer and never addressed it. Now I am back and can't find that link. and not even sure I will know what to do as my tech skills are basic.

In the meantime, I've downloaded the most current version of itunes and I think the error message is different.

Do you know what I am referring to?

Thank you, Susan

I have the same problem and when I took it to circuit city they said that I can ONLY use the burning program that Toshiba put on the laptop. Well...that program burns cds when it feels like it. Sometimes it says the songs aren't the correct format, which all of my songs on here are mp3 or m4a. If I knew this I would have never bought this laptop. Hopefully something comes out to resolve it or I will never buy Toshiba again. It sucks because I like everything else about this computer but being hugely into music, this just wont do.

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I think it might have to do with Toshiba's OEM version of windows that is put onto the laptop. There is so many programs installed normally that i think theres system files that are incompatible with certain programs that require them. Probably a retail version of windows then installing just the drivers for the hardware and install just the software you want would take care of the problem in that way.

In the meantime though my other suggestion would be to use a program like Nero or Roxio Media Creator to burn your music onto cd's. That could do the trick.

Posted on Feb 08, 2009

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