Question about Envision 19" Widescreen Flat Panel LCD Monitor

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Cooked motherboard HELP: I have an hp slimline 3200n series and an Envision 19in LCD monitor. I believe I have a cooked motherboard (second one). My computer began locking up before finally not working at all. No fault/error codes,nothing, it died that fast. I did some online troubleshooting and narrowed the problem down to the motherboard. I replaced the motherboard and it worked fine, for a few days... The exact same problem reappeared. So,when I power up the computer,it begins to start but seems to hang up and will not completely start up. It is as if it is hung up in sleep mode. The monitor indicated "no signal". I called HP and explained. I was told that the monitor is the problem. Said that the monitor was drawing too much power from the motherboard and preventing it from operating correctly. I have unplugged the monitor but the computer still does not start up all the way (still hangs up on start-up). Have I cooked yet another motherboard? Do I replace the motherboard AND the monitor or turn the whole system into a boat anker? Please advise

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Personally, I've never seen a monitor damage a motherboard. Since monitors have their own power source, the HP answer of the monitor "drawing too much power" is bogus.

Possible failures could include the following:

  1. Failing Power Supply - if you haven't tried a different power source, then that is the 1st thing I'd look at, expecially if another system will run the monitor.
  2. A peripheral item, (Keyboard, Mouse, Printer, scanner or other USB device is preventing POST completion of boot completion.) try booting system with just video and power, nothing else.
  3. Check the monitor cable for bent/broken pins. I have seen bent pins on a cable connection short out a video card, this could cause a no post if the video is integrated.
  4. I just reviewed the HP site on this system, and it appears to ship with a PCI-E video card. It appears most likely that the Video Card (If one is installed). If you have the PCI-E video card in system, remove it, and connect to the intergrated video connection and see if ystem posts.

Posted on Feb 08, 2009

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