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If you have a tom tom from the GO models
they hace a reset button you can press with a pin were the mount fits.
When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom
look for a small hole on the outside case near the sd card reader. might need a paperclip or pin to poke the microswitch inside the hole. simply clicking the switch doesn't work, try holding it for 5 seconds then try to power up. Common problem with GPS devices, (my mio included) is after being plugged in for a long time, the battery life becomes nil and it relies upon the charger. Check tom to xl for further problem solving. google search TOM TOM XL won't power up.
I had the same problem with a 750.
I cured it (accidentally I must add) by inserting a memory card.
I guess the last time I connected and disconnected the 750 it had a memory card in and without one inserted it would not recognise the device.
Strange reason but worked for me.
If it will not stay charged then the battery is defective, these type of batteries have an average life of 2 years, less if they are run dead allot, more if they are left on the charger and kept fully charged between uses.