Question about Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum

6 Answers

Dyson 15 animal

Bottom has suction but the brush will not spinhas no suction when want to use in upright position have cleaned filter etc still no luck kindest regards louis

Posted by on

  • Louis 335 Feb 08, 2009

    when i take of the housing where the dust goes in it works roller brushing spinning suction great but when put back air shooting out the top of it this is a dc15 and this does'nt pick up kindest regards louis

  • Louis 335 Feb 08, 2009

    thank you very much two heads were better than one been on this problem all day now it goes better than it ever did kindest rehgards louis

×

6 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dyson Master
  • 19,396 Answers

Re: "when i take of the housing where the dust goes in it works roller brushing spinning suction great but when put back air shooting out the top of it".

That means that either the biun is not well assembled or it is cracked.

Replace teh filter first (see : here ).

Then check that the bin is assembled in the right way, and is well snapping when you mount it into the hoover.

If that does not help , then replace the bin assembly (see here).


here is an international seller: Govacuum


Here there is an UK part seller.vacuum cleaner parts,dyson replacement

Posted on Feb 08, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 744 Answers

Hi.....It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area. ...

thank u..

Posted on Feb 08, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 679 Answers

Check the seal of that unit. and let me know for further assistance.
Thanks

Posted on Feb 08, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,614 Answers

Better clean the unit.
check fore any loose connection.
check the belt, and the contact switch.

Posted on Feb 08, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 289 Answers

Hi..the reason for ur problem would be your
belt could have got damaged.It is better that
u replace your belt with a new one.
check it out..
thank u..

Posted on Feb 08, 2009

  • Hariharanath V Feb 08, 2009

    hi..the dust is going in and getting stucked

    in the blower itself.

    check it..

    thanks..

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,110 Answers

You need a new belt and maybe a new brushbar.

Posted on Feb 08, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does the suction stop after 10 minutes of use on my Dyson DC43?


Your vacuum may be overheating and shutting off the suction motor. Clean the cyclone assembly and the filters to see if they could be restricting the airflow.

Jun 18, 2014 | Dyson DC43 Purple Animal Bagless Upright...

1 Answer

My Dyson 14 Animal seems to not have the suction


Hi its Darran at Dyson.

Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.

If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.

I would recommend washing the filter if it hasnt been done for a while.

You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at www.dyson.com.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Apr 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Apr 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Suction not working


Hi,

Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 25, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Suction loss on dyson animal


Hi.

Keep the axe on hold try this first.


Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 21, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Dyson 15 animal


So I was having the same problem with no brush movement. Found this inductor exploded and wire melted off for the brush motor; However, this will allow the suction motor to work. I didn't smell it as much becaues the circuit board is inside the ducting before the filter. I have been looking for a replacement board but haven't found anything so tomorrow I will replace the bad parts on the board instead. Good luck to everyone else with this problem!2c752e0.jpg6da67b0.jpg

Jul 26, 2008 | Dyson DC15 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC15 All Floors - The Ball Bagless Upright Cyclonic Vacuum Logo

Related Topics:

18 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Roger Potts

Level 3 Expert

694 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...