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Re: factory reset O2 Xda Atom Exec Smartphone
To perform a hard reset, use the stylus while pressing into the reset
hole, press the power on/off button at the same time. Screen will
prompt you to press the Green call and Red end call button together to
confirm on hard resetting the device. Hard resetting the device will
cause the device to be reset back to its original factory default
settings and all data will be lost.
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At the expense of your data-loss,
atleast you get your device working back.
To perform a hard-reset on your O2 Xda Atom,
Keep pressed the POWER key, and then perform soft reset. After the device this leave everything and confirm that you want to hard-reset as shown on the screen.
Couple of things you can try to fix the issue, firstly try a hard reset
To perform a hard reset, use the stylus while pressing into the reset hole, press the power on/off button at the same time. Screen will prompt you to press the Green call and Red end call button together to confirm on hard resetting the device. *Note: Hard resetting the device will cause the device to be reset back to its original factory default settings and all data will be lost
Try that and if it doesnt resolve the issue then we can try another solution
The Black screen that you are talking about is the bootloader of your PPC. Its just like the BIOS of your Computer.
There might be some problem with the Operating system of your O2 Atom Exec.
Try a hard reset by holding the Power Key and then soft reseting.
I know that you will lose your data, but you may get your PPC working back.
This is the suggestion they provide on O2 website for such problems:
Perform a soft reset (PDA phone) or re-boot the device (Smartphone) and test again.
Perform a hard reset (PDA phone) or return to default settings (Smartphone) and test again. (read below before dong this)
Check that the application still fails to execute after you upgraded the ROM (OS) to the latest revision. If you haven't upgraded your ROM (OS) do so now and check again.
But before doing the hard reset, I suggest you try installing other camera software for windows mobile 5 and check if the camera still working (not a hardware problem). If its still fail, try the hard reset after backing up all you data.