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hi. had the same prob yesterday and solved!- nowadays, you can connect your p[hoine and let hardware intallation of windows ( xp in mine_) search for driver online. it will get you an outdated driver but be patient. after that, get free prog DRIVERMAX ONLINE.INSTALL IT AND UPDATE THE outdted DRIVER. imporftant to look for the driver in drivermax - ususally in modem or usb mass storage.
This happens when the first installation of the software had not been successful .
What usually happens is that wrong system registry cannot be deleted
when uninstalling software, or overwritten when reinstalling, therefore
uninstalling and reinstalling the software does not fix the problem.
A bad setup happens often because you connect the USB data cable before
installing the software, The firewall or security software had not been
disabled, when you are asked if to allow a change to system during
setup and you deny, when your account does not have administrator
privileges, or when Windows has a problem.
What you can do is the following:
Unplug the USB cable.
Uninstall the software.
Do a system restore to a date before installing software for the first time.
Disable antivirus, firewall and security software.
Install again the software. Start software setup with USB cable unplugged.
On Vista, to start the setup, locate the installer file (eg. setup.exe
or install.exe) and instead of using double click to run the file,
click the right button of mouse and chose "Run as Administrator" from
the dropdown menu.
Ensure that you always allow changes when asked by the system.
Connect USB data cable with device on when asked.
If that does not work, then Windows has a problem, in that case you may need to reinstall windows.
For some reason the packaged Pc Suite software doesn't work for music tranfers.
I don't know if this applies to all ks360 versions; I have the Vodafone version.
To be able to transfermusic you have to set your usb connection to Mass storage.
Go to settings>connectivity>usb connection>mass storage
Then when you connect the phone to the pc the computer might
prompt you with 2 windows about what action to take on the connected
usb devices - the two being your phone's internal memory and your
phone's memory card.
In case you are not automatically prompted you have to manually find the phone's drives.
(From an ealier post)
go to your Windows desktop and double-click My Compter.
It will show your what drives are connected to you computer.
It should show both the internal memory of your phone and the memory card in your phone.
Both will be referred to as removable disks. Choose the bigger one.
right-click>properties will show you the size.
My phone doesn't have MSN though other versions have it; just like
other versions have Live Square and others don't. Even the included
games/demos differ according to carrier and region.
Do not create a new folder for your mp3s. Save your music in the Sounds folder.
(not even in the Others or Documents folder or else the phone won't see or play them)
To find the music on your phone go to the menu by pressing OK:
my files>external memory>sounds
I installed a U.S. Robotics VoIP phone on a Vista Laptop and had exactly the same problem.
The reason why it happens is because a VoIP phone contains a microphone and speaker. Windows Vista/XP senses the microphone and speaker as two seperate entities. It then sets them both as the default microphone and speaker. You won't notice this being done until you get the 'Index out of bounds (1)' error.
Simply go to the control panel, and look for the sound/speaker/audio device option, then the sound and audio devices, click on the audio tab and make sure the 'sound playback' and 'sound recording' default devices are that of the laptop/pc and not of the VoIP phone.
yes i have now solved the problem via my son who called round today.
1 connect your usb cable to the p/c
2 on the phone go to menu
3 to settings
4 then usb settings
5 then mass storage
6 phone will show you are connected to p/c
7 then just follow the promps on your screen
8 job done
There is no such thing, Olympia went out of busniess before Vista was released. Try setting the program to open in windows XP mode. Not sure how it's done in Vista but I know in XP you could open applications in Windows 98 or 95 mode.