Question about SanDisk Sansa c240 MP3 Player

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Cannot see music files on my comp

I have a sansa c240 and can't see any music files when i connect it to my computer (windows XP basic), i unhid the music folder but no music inside.

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Due to DRM restrictions in Windows XP and Vista, you have to use Windows Media Player to sync playlists to the Sansa C240. It looks like WinAmp will do it too, but I didn't actually test it. I have not been able to sync files to the microSD card, but was able to copy mp3 files to the card using a separate card reader.
I also recommend that you check out RockBox. It is an alternative operating system for portable media players and they have a version for the C240. It gives you a lot of additional functionality, including some games (if you are interested in that).

Posted on Mar 20, 2009

  • dotnetdotcom Mar 21, 2009

    Follow up on previous post:
    I found out the my 4GB card was microSDHC, which is not supported by the C240. Using RockBox, my C240 can read the higher capacity cards, but cannot write to them.
    More info here:http://www.rockbox.org/twiki/bin/view/Ma...


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Try connecting it to another computer to sort out the problem is between your computer and player

Posted on Feb 08, 2009

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1 Answer

My sansa device does not recognise songs in it


MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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How to I start the c240 up it My computer doesnt


On Windows XP, when you open My Computer, the Sansa C240 shows up at the bottom, under "Other". Because of DRM restrictions, you cannot copy media files to the C240 using Windows Explorer. You have to use Windows Media Player to sync playlists to the C240 (WinAmp can do it also).
I also suggest that you check out RockBox. It's an alternative operating system for portable media players and they have a version for the Sansa C240. It will give you some additional functionality.
As far as I can tell, to copy files to the microSD card (if you're using one) you have to use a media card reader, then insert the card into the C240.

Mar 17, 2009 | SanDisk Sansa c240 MP3 Player

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I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced.
I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.

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first try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will work again

I hope my post was helpful let me know!!!!

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Make sure that Windows Explorer is configured to display hidden and system files. Open the "My Computer" icon on the desktop; select menu "Tools: Folder Options..."; select the "view" tab; select the "Show hidden files and folders".

If that doesn't work, try formating the Sansa C240. Press the "Menu" button, scroll down and select "System Info", scroll down and select "Format".
It should erase the flash memory and create the required folders.

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1 Answer

SanDisk Sansa c240


The photo files that aren't showing up don't meet the specification in some way or another - they aren't jpeg, the resolution is wrong, or the file size is wrong. Transferring music files from card in mp3 player to computer may not be possible - connect mp3 player to computer, double-click my computer, and open photos folder or any other folder that looks relevant - see if the said photo files are in there. If not, then you are out of luck.

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Jul 05, 2008 | SanDisk Sansa c240 MP3 Player

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TRANSFER PHOTOS
To transfer photos to your Sansa c240:
1. Open Sansa Media Converter on your PC
2. Connect Sansa c240 to the computer.
The detected Sansa c240 will list the available space and total space on the device. If more than one
device is inserted, only the first device will be supported.
3. Add the media files to be converted and transferred to the device.
4. Press “Convert” button to start the conversion process and transfer all of the files in the selected
media window and output them using the parameter setting for each media type. A convert status
box will appear showing which file(s) are being converted and the percentage of that file along with
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1 Answer

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Get the latest firmware upgrade - this player wasn't originally designed with WMP 11 in mind. Also, make sure the laptop has the folders "My Documents" and "My Music" on it - this is primarily where WMP reads from.

Dec 06, 2007 | SanDisk Sansa c240 MP3 Player

7 Answers

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i had the same problem with my c240..my computer would not recognize that i had connected anything..so i went to settings on the player scrolled down to USB option press ok and changed the setting to MSC instead of auto detect ..i reconnected it and the player came up immediately ..worked for me hope it does for the rest of you..{if anyone knows how to delete songs let me know..thks}

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